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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was super friendly. The grab and go breakfast was very minimal and which they had offered fruit. The room was clean,bed was comfortable. However if you are planning to use the pull out couch not an option it was discolored, brown and smelled terrible and had spots that looked like dried blood room 136. We rented two rooms 135 same set up different type of tv it was larger. The bathroom was not the cleanest. However overall the room was clean.
Business response:
Dear Tracy, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our concerned team, as we want our guests to have a perfect hotel experience while with us. Our front desk team can help you improve your time here. Please return, and we welcome you for a better experience.Sincerely,Hotel Management
Wasn't very clean
Business response:
Dear Nathan, Thank you for staying with us and reviewing your experience. We are delighted you enjoyed your overall stay. We do want to apologize for not providing the clean, spotless room you were expecting upon arrival. We know how important fresh accommodations are; therefore, we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
All the staff are very nice and they have the right property manager runing this one ms loleta is phenomenal.
There were no complaints from us. We did not stay for a long period of time and it fit the needs we had. The room was comfortable, as was the bed. All facilities were in working order that we needed to use. Bug free and clean.
Business response:
Dear Lisa, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for including Extended Stay America in your travel plans, and we hope to welcome you back to our location any time you are in the area.Sincerely,Hotel Management
Good bed. Room odor. The bed was very comfortable and the staff helpful. But there was an odor in the room that would not go away. The night clerk did help by providing air freshener/deodorizer. The checkout clerk said he would have the carpet cleaned before using again.
Business response:
Dear Keith, Thank you for taking the time to review your recent visit. We are delighted that you loved our comfortable beds and the exceptional service provided by our staff. However, we are sorry you had some issues in your room. We have shared your concerns with our team to ensure we do not repeat these issues in the future. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 734 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.