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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
smelled funny Room smelled funny n no toilet paper holholder in bathroom and fire alarm went off while there
Business response:
Thank you for taking the time to post a review of your stay. We apologize that your room had an unpleasant odor and that your bathroom was missing the toilet paper holder. We will work with our housekeeping staff to ensure all of our rooms smell fresh. We will also have our maintenance engineer address the issue in your bathroom. Thank you again for your feedback. We hope you will allow us the opportunity to provide you with a better stay the next time you're in the area.
cautiously good If you don't know the area, find the hotel BEFORE it gets dark - BOTH ofthe street names at the last intersection on mapquest before the hotel have the same name... the room had a fridge, microwave and stove - dishes and pots and a frying pan - but NO spatula, no scouring pad or sponge for washing dishes, and no hangers - and none were available at the front desk... otherwise the room was all we could've asked
Pipeline work. We, (5guys) work pipeline. We're always looking for Extended Stays, or similar hotels that have kitchens. We do alot of home cooking, which is cheaper and healthier. This crew is gone from home for 2-3 months at a time. This hotel lets us settle in, more like home. Cooking, leftovers, laundry on site. Its all good.
Business response:
Joe - I want to thank you for taking the time to post a review of your stay. I am so glad that you liked your room, especially the kitchen, and our hotel's location. Still, I apologize that our staff did not attend to your needs properly. As this hotel's manager, I can assure you that I am working with the entire team to ensure they provide better customer service moving forward. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Excellent value, clean, comfortable, Friendly We stayed for 2 days - the staff was friendly, dishes, pot and pan were provided. The fridge, microwave, and burners worked perfectly. The bed was comfortable, all the lights were working, the floor was cleaned, toilet and shower were clean. The only complaint is there is only one area, next to the office, for vending and ice. I would go to all five stars if there was more vending available. All in all, great value, great price, close to shopping, restaurants and the freeway. I'l... read more
Business response:
Jesse – I want to thank you for taking the time to post a review of our hotel. I am glad that we could provide you with a comfortable stay at a great value. I am happy to hear that you enjoyed our convenient location, your clean room and fully equipped kitchen. Still, I apologize that our vending machines did not meet your needs. We will consider your comments as we continue to improve our guest experience. We look forward to welcoming you again in the future, should your travels bring you back to our area.
My room was clean - but could use more updated furniture (dining chairs & recliner). The staff was great-the grab & go breakfast was good. The room was comfortable, would have been great if I had planned to stay longer, due to the set up with the frig, micro, toaster, cooking availability etc. The dining "Texas Roadhouse" directly behind was GREAT & affordable-easy access, other resturants in area, "Ready Taxie" wonderful I'd highly recommend them as your Taxie service if in the area.. I would definately stay there again if ... read more
at 2 am there was a group staying in the floor above me who was out of control. It sounded like a battle between a heard of elephants and a demolition team. The walls were shaking, stomping on the floor, running up and down the halls, along with a little yelling. I called the main office several times and no one answered.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that you had so much disturbance while you stay here I am very sorry to have heard this. To prevent this from happening again, my team is will be calling me on any loud noise going on so I can put a stop to it. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive str... read more
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 857 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.