This profile has been claimed by the business owner or representative.
Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice clean room, friendly staff but no one at the desk when I checked out. Had to leave my key then have someone call to make sure I was checked out on time since I was already at work and could not get to a phone to make sure myself. They were very helpful and polite when the person I ask to call called and did confirm my key had been collected and I was checked out.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you enjoyed your accommodations and also appreciated our associates. However, we regret the inconvenience caused. We appreciate all of your feedback and will use it for future improvements. Thank you for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Rooms were clean beds were very comfortable breakfast wasn’t good not enough food to choose from not everyone can eat breakfast bars fruits would have been ok coffee was ok no real flavor. Would stay again because of the convience to local food and shopping
Business response:
Elizabeth, thank you for staying at Extended Stay America. It is good to know you liked your well-maintained room and that our location made your visit a great one. However, we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. Thank you again, we appreciate your business! Sincerely, Hotel Management
Business response:
Heidi, thank you for visiting our hotel and taking the time to share your review. Our goal is to maintain the highest standards, and we are sorry for falling short of those. Please give us another opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Business response:
Barbara, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Safe place to stay when visiting our son at Liberty University. They allow pets too which is a big plus since we have small dog.
Business response:
Thank you for being our guest at Extended Stay America. It's a pleasure to know you found our location ideal for your needs and were happy with our pet-friendly policy. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management
It was OK for the price paid, but furniture in the room was worn, most items looked old, plumbing did not work well. Not likely to stay here again.
Business response:
Thank you for sharing feedback on your stay with us. We hope you will accept our apologies for problems with the maintenance issue in your room and the inconvenience as we worked to correct those problems. We certainly hope you will come back for a problem-free visit the next time you are in the area. Sincerely, Hotel Management
when I arrived after 11pm at night to check in, they informed me that they had oversold and there was no where for me to stay. the man at the desk was like, "I don't know what to tell you". I said, well someone should find me a room and it shouldn't be me. fortunately, the manager came out and handled it and within minutes expedia was calling to find me a room. Hence, thanks to the manager, your very unhappy score changed to neutral.
Business response:
Thank you for reviewing your stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve as well as what we are doing right. We would love the opportunity to serve you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing an excellent guest experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,264 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.