This profile has been claimed by the business owner or representative.
Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sub par. Entire place smelled like weed, day and night. Bed was super hard and uncomfortable. Nearly impossible to sleep on. Breakfast was supposed to be included. That’s what we paid for. They did a “grab and go” where they offered coffee and granola bars with limited hours. We missed it the first morning. Won’t stay there next time we visit Liberty, despite the convenience to campus. Does not look like photos!!!
Business response:
Dear Guest, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Not the best choice There was no one at the desk when I got there and I had to wait a while just to be told I couldn’t check in yet. Then the lobby, elevator, and third-floor hallway all smelled like marijuana many times. It was so disgusting I couldn’t even ride the elevator anymore. My room was musty so I had to keep the window opened yo get fresh air. Apparently a lot of workers just stay there for long periods of time and the overall atmosphere is less than ideal. I don’t think I would stay here again
Business response:
Dear Margaret, Thank you for selecting us. We are sorry for not providing you with the desired satisfaction on your recent hotel visit. We regret the delay in check-in due to the unavailability of the front desk team, and we will discuss this so that this lapse in service is not repeated. Also, we are sorry for the disappointment and inconvenience caused due to the smell issues in the hotel and will address this with the housekeeping team for a quick review. It is certainly not the best experience, and considering this an is... read more
The location off of 29 was great! Located near everything we needed!
Business response:
Dear Shawn, Thank you for choosing our brand, Extended Stay America. It is nice you had a good time here and were pleased with the location. Thank you for your business, and we look forward to your next stay with us. Sincerely,Hotel Management
Room had an unpleasant odor like smoke or pot. Their was makeup on a towel in the bathroom. The room felt dated and not that clean. It's in a great location but I would not stay here again.
Business response:
Dear Donald, Thank you for being our guest and liking our location. We always prioritize providing amazing hospitality; therefore, we regret this was not your experience and that you found cleanliness and upkeep issues in the room. Let us discuss this with the housekeeping team and ensure this act is taken seriously. Our front desk team is always there to help you. Please give us another opportunity to show you our service.Sincerely,Hotel Management
Good location Second time staying here. I stay due to proximity to Liberty University. Always smells like weed in the hotel and they use a horrible perfume spray to cover up smell in rooms. Very old and dated, breakfast poor, but again it’s all about the location across from football field.
Business response:
Dear Guest, Thank you for taking the time to share your review with us. We apologize for any inconvenience you experienced during your stay, especially regarding the unwanted odor and room conditions. Your concerns are noted, and we will work diligently with our housekeeping team to enhance the overall quality of our accommodations. We understand that our location is a key factor in your choice, and we're committed to making your future visits more comfortable and enjoyable. We will take steps to improve our breakfast offeri... read more
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 4.2 star rating with 1,394 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.