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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Courteous Service The lady working the front desk during the second shift on 4/26/24 when I checked in was wonderful. Very helpful and concerned about our wellbeing.
Rude Guest Services-Check-In Process I was not happy with the check in process and the rudeness of the front desk clerk at this time (Shelly I believe is her name). Her tone was super demanding and rude. I was traveling with my 19 year old niece who was out getting our luggage and stuff because i am disabled. She required her id as well as mine and as many hotels in the Lynchburg area that I have stayed this was never a requirement. When she finally started the check in process she handed me a clipboard with a list of "rules... read more
Business response:
Dear Kathleen, We sincerely apologize for your unsatisfactory experience during check-in. Your feedback regarding the front desk clerk's demeanor and the check-in process is concerning and will be addressed with our team immediately. We strive to provide a welcoming and accommodating environment for all our guests, and it is disappointing to hear that we fell short in your case. Please know that your comments will be taken seriously, and necessary measures will be implemented to improve our services. We appreciate your under... read more
I liked it because it was close to Liberty university. The young lady at the front desk was very friendly and helpful.
Business response:
Dear Nicole, We are delighted to hear about your positive experience at Extended Stay America! We are glad our proximity to Liberty University was convenient for you, and we are thrilled that our front desk team member provided friendly and helpful service. We look forward to welcoming you back soon!Sincerely,Hotel Management
It is comforting and clean! I love the staff
Clean, simple hotel LU convenience I love that it is so easy to walk to the University or drive anywhere in town with ease. This is a very simple hotel with extremely basic snacks for breakfast. Kitchens, no ice machine. I basically come to sleep and visit my daughters at Liberty Univ.
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 3.5 star rating with 2,263 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.