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Extended Stay America - Lynchburg - University Blvd.
- Hotels
- Lynchburg, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1910 University Blvd., Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed at one before and breakfast was wonderful. This one was sparse at best. No fruit or yogurt or cereal. Packaged muffin instant oatmeal or a breakfast bar.
Business response:
The breakfast items that were provided our what Extended Stay approves. It's packaged items for on the go. Because each guest has a kitchen in there rooms to cook their own meals
the kitchen very convenient.
Ms Shelly was very polite and made sure I was well taken care of
Business response:
Dear D'eric, Thank you for choosing Extended Stay America. It is nice that you were happy with your clean room and had a wonderful time with Shelly. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management
There was nice dog walk area, the bed was very comfortable and the hotel was very quiet. The morning front desk attendant for the coffee and grab and go "breakfast" disappeared - coffee was empty.
Business response:
Unfortunately the attendant didn't disappear she was helping another guest. She was brewing fresh coffee per standard
Shelly goes above and beyond to make the guest feel welcome. She is knowledgeable, loves her job and makes everything easy! Wonderful service
Business response:
Dear Ayisha, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are fortunate to have such thoughtful and exceptional team members as Shelly; we'll gladly share your kind words with her and our entire team. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Hotel Management
The hotel is nice, however the staff will harass you pertaining to having everyone that is staying in the room show their ID. I have stayed in many hotels, but I NEVER experience staff members knocking on your door asking for your guest ID. That’s the hotel way of getting more money out of you. The manager must have been checking the video camera to see if my man ID was in their system. When she realized he didn’t present his ID, there is the knock on the door from staff. Mind you, my man didn’t stay the whole duration of th... read more
Business response:
This is extended stay policy that all guest over the age of 21 provide valid ID. It is also stated in the guest agreement that was signed at check in. All policies are made aware to guest at check in. If a guest doesn't want to follow policies they shouldn't continue with check in. This is part of our safety and security to know all guest that are in the hotel. Along with the hotel occupancy policy. The guest agreement that was signed also states that if your reservation was booked for the incorrect amount of people your rat... read more
It was OK.
Business response:
Thank you for staying the front desk attendant didn't disappear she was helping another guest with an issue. When she returned she then made more coffee.
Eh It was ok for one night . It is a little dated and the lobby smelled like someone was smoking weed. The bed was on and the room was clean .
Business response:
Dear MaryAnn, Thank you for the feedback regarding your stay in our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We will take proper action, and we hope you will revisit and allow us to give you the outstanding experience for which we are known.Sincerely,Hotel Management
Sub par. Entire place smelled like weed, day and night. Bed was super hard and uncomfortable. Nearly impossible to sleep on. Breakfast was supposed to be included. That’s what we paid for. They did a “grab and go” where they offered coffee and granola bars with limited hours. We missed it the first morning. Won’t stay there next time we visit Liberty, despite the convenience to campus. Does not look like photos!!!
Business response:
Dear Guest, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Frequently asked questions about Extended Stay America - Lynchburg - University Blvd.
How is Extended Stay America - Lynchburg - University Blvd. rated?
Extended Stay America - Lynchburg - University Blvd. has a 4.2 star rating with 1,449 reviews.
When is Extended Stay America - Lynchburg - University Blvd. open?
Extended Stay America - Lynchburg - University Blvd. is open now. It will close tomorrow at 12:00 a.m.