Extended Stay America - Meadowlands - East Rutherford

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found your room clean during your stay. We apologize for any inconvenience you experienced regarding the towel exchange process. As part of our extended-stay model, certain services are provided through the front desk, which allows us to keep rates competitive while still meeting guest needs. However, we understand this may not always be the most convenient and appreciate your perspective. Your feedback is valuable and helps us ... read more

Business response:

Dear Guest, We are glad you appreciated the well-equipped kitchen area during your stay at Extended Stay America. Having convenient amenities for meal preparation can truly make a difference for our guests. Thank you for your excellent rating and kind feedback. We are delighted you had a positive experience and hope to provide you with another comfortable and enjoyable visit in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We are delighted that our team made such a positive impression during your visit. At Extended Stay America, we take great pride in creating a welcoming and supportive environment for every guest. Your kind feedback means a lot to us and motivates us to keep delivering a great experience. We hope to have the pleasure of welcoming you back again soon! Sincerely, Hotel Management 

Business response:

Dear Guest, We are so pleased to hear that our team and the offerings available during your stay made such a positive impression. Creating a comfortable and convenient environment is always our goal, and it’s wonderful to know your experience reflected that. Thank you for choosing Extended Stay America and for taking the time to share your thoughts. We look forward to welcoming you back again soon for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your experience! We are so pleased you enjoyed the welcoming service from our team and the condition of your accommodations. We also appreciate your suggestion regarding brighter corridors and will certainly review it with our team. At Extended Stay America, guest feedback helps us improve every day. We look forward to welcoming you back for another great stay soon. Sincerely, Hotel Management