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Extended Stay America - Meadowlands - East Rutherford
- Hotels
- East Rutherford, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 State Hwy., Rte. 3 E., East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not handicap accessable Very disappointing. I booked a room that was supposed to be handicap accessible. It was no different than a regular room and bathroom was definitely not handicap accessible. I was unable to use the tub or shower as there were no bars or supports to hold onto to help get into the tub or to hold onto while showering. There was nothing safe about that bathroom from a handicap point of view. Also the kitchen area had no chairs while the room next to it had two chairs. Only a person in a wheelchair would h... read more
Business response:
Dear Margaret, We sincerely apologize for the disappointment and inconvenience you experienced during your stay. Providing accessible accommodations that meet the needs of all guests is paramount to us, and we regret that your room did not meet those expectations. Your concerns about the bathroom safety and seating arrangements are being taken seriously, and we will review this internally to make necessary improvements. We truly value your feedback, as it helps us enhance the guest experience. We hope you’ll consider giving ... read more
Overall the hotel is fine for the price. And especially if you want to bring your dog. They do not offer cots. Breakfast is only coffee, oatmeal and packaged muffins. Our room phone was disconnected. You need to request any dishes. And bedding if you will be using the couch. There were holes in our ceiling (not leaking, but still holes). A crack in the kitchen wall.
Business response:
Dear Ingrid,Thank you for your feedback. We are glad you found the hotel suitable for your needs, especially regarding pet accommodations. We sincerely apologize for the issues you encountered, including the room phone and any maintenance issues. These are not the standards we aim to uphold. Please know that our team is addressing these concerns to improve our guest experience. We also appreciate your input regarding the available amenities and will work to ensure more transparent communication about available services. We h... read more
I love Extended Stay. I love staying at both locations. This location is convenient for the city outing, quiet TLC. Just needs a little update with equipment.
The staff was great. It was very close to the American Dream Mall.
Business response:
Dear Karen, Thank you so much for your kind words! We are thrilled to hear you had a pleasant experience during your time with us at Extended Stay America. It’s wonderful that our staff made a positive impression, and we’re glad you enjoyed our location near American Dream Mall. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Great location-that’s about it… Entire hotel smelled like smoke even though there was no smoking in the rooms. No dishes in the room…not even small water glasses. Staff were talking/laughing with each other upon my arrival. Stood at desk for several minutes u til they acknowledged me in order to check in. Great location near activities, train station, mall and MetLife.
Business response:
Dear Guest,Thank you for your feedback. We’re glad you appreciated the convenient location, but we deeply regret the issues you encountered during your stay. The concerns you raised about the smell, lack of room amenities, and the attentiveness of the staff have been noted and will be addressed promptly with the appropriate teams. Providing a welcoming and comfortable experience is a priority, and your comments help us identify areas for improvement. Thank you for bringing this to our attention.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - East Rutherford
How is Extended Stay America - Meadowlands - East Rutherford rated?
Extended Stay America - Meadowlands - East Rutherford has a 4.2 star rating with 1,691 reviews.
When is Extended Stay America - Meadowlands - East Rutherford open?
Extended Stay America - Meadowlands - East Rutherford is open now. It will close tomorrow at 12:00 a.m.