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Extended Stay America - Meadowlands - East Rutherford
- Hotels
- East Rutherford, NJ
About this business
Location details
300 State Hwy., Rte. 3 E., East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Perfect stay
Business response:
Dear Guest, It is a pleasure to have you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
The room was surprisingly clean. The location is great. Unfortunately the hotel is so run down and not taken care of.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re pleased to hear that you found the room surprisingly clean and appreciated our convenient location. We sincerely regret that the overall condition of the hotel felt run down and did not meet your expectations. Your comments are valuable, and we will share your comments with our maintenance team to enhance the guest experience. We hope to welcome you back in the future and provide a more comfortable and refreshed stay. Sincerely, Hotel Management
Stove only 1 burner works
Business response:
Dear Guest, We sincerely apologize for the inconvenience caused by only one burner on the stove working during your stay. We understand how this may have impacted your plans and comfort, especially when using the kitchen amenities. Your comments will be shared with our maintenance team, and we will review all kitchen equipment to ensure proper functionality for future guests. Guest satisfaction is very important to us, and we are committed to making necessary improvements. We appreciate your feedback and hope to have the opp... read more
Todos
I would come back to stay if it’s a short stay. The room did smell like smoke. Also the stove tops don’t work in the room which is so disappointing. This hotel has the potential, it just needs some major updates
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear you would consider returning for another stay, but we sincerely apologize for the issues you encountered during this time. The concerns you mentioned are not reflective of the standards we aim to provide, and we understand how disappointing that must have been. Your comments about updates have been shared with our housekeeping and maintenance teams to prioritize improvements. We appreciate your input and hope to provide you with a more comfortable experienc... read more
The only thing is the pool was closed, i would have liked to have gone for a swim for exercise
Business response:
Dear Guest, We are pleased to know that you enjoyed your stay Nevertheless, we regret not meeting your expectations regarding the swimming pool. We regret the disappointment this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest at Extended Stay America, and we hope to make your stay perfect the next time you are in the area. Sincerely, Hotel Management
Room was great Clean and no one bothered me
The rooms were definitely dated, but the staff was amazing!
Business response:
Dear Guest, Thank you for your kind words! We are glad to hear our team made a great impression during your stay. However, we are sorry for the disappointment caused by the condition of the property. We are always working to improve and appreciate your understanding. We hope to welcome you back again to Extended Stay America! Sincerely, Hotel Management
Room had damage to walls, only one lamp worked at the nightstand, no usb ports-needs upgrading, breakfast “options” were a joke (oatmeal, nutrigrain bars, and packaged mini muffins does not a breakfast make), coffee constantly ran out and took 15 minutes to replace, etc.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the condition of your room not meeting your requirements. We also regret that the breakfast offerings and coffee service did not meet your expectations. A clean, well‑maintained room and a satisfying breakfast are essential to a comfortable stay, and we regret that this was not your experience. Your comments have been shared with our maintenance and food service teams to address the issues you noted and to review opportunities for upgrades and improv... read more
Frequently asked questions about Extended Stay America - Meadowlands - East Rutherford
How is Extended Stay America - Meadowlands - East Rutherford rated?
Extended Stay America - Meadowlands - East Rutherford has a 2.9 star rating with 3,685 reviews.
When is Extended Stay America - Meadowlands - East Rutherford open?
Extended Stay America - Meadowlands - East Rutherford is open now. It will close tomorrow at 12:00 a.m.