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Extended Stay America - Meadowlands - East Rutherford
- Hotels
- East Rutherford, NJ
About this business
Location details
300 State Hwy., Rte. 3 E., East Rutherford, NJ, 07073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was truly a home away from home setting. The room was clean and kitchen was fully equipped. Everything was great. Thank you for making us comfortable.
The staff were friendly and the location is right next to the American dream mall. The beds are very comfortable. Tv is good. The heat and AC work very well.Everything is really in need of an overhaul. A rusty microwave. permanent stains in the bathtub damaged walls covered in spackle only. Some of the lights work some don’t.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad to hear that you found our staff friendly and enjoyed the convenient location near the American Dream Mall. It’s also great to know that the comfortable room and beds met your expectations. At the same time, we sincerely apologize for the maintenance and cleanliness concerns you experienced. Your comments are very important to us, and we will be sharing them with our housekeeping and maintenance teams to ensure improvements are made. We hope you will allow us anoth... read more
The staff was very kind. They offer plates, pans, silverware and everything else you need for cooking.
Business response:
Dear Guest, Thank you so much for the great feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear how our team took such great care of you. Thank you for posting and sharing your experience. Come back soon - we appreciate your business! Sincerely, Hotel Management
Great
Business response:
Dear Guest, We are thrilled to read about your stay and how much you enjoyed your time at Extended Stay America! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review; we look forward to hosting you again on your next visit to the city. Sincerely, Hotel Management
Comfortable.
yes
Perfect stay
Business response:
Dear Guest, It is a pleasure to have you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
The room was surprisingly clean. The location is great. Unfortunately the hotel is so run down and not taken care of.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re pleased to hear that you found the room surprisingly clean and appreciated our convenient location. We sincerely regret that the overall condition of the hotel felt run down and did not meet your expectations. Your comments are valuable, and we will share your comments with our maintenance team to enhance the guest experience. We hope to welcome you back in the future and provide a more comfortable and refreshed stay. Sincerely, Hotel Management
The whole place was generally dirty. The parking lot was not clean properly and some staff was very nice and some staff were terrible.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered both inside the property and in the parking lot. We also regret that your interactions with staff were inconsistent and understand how disappointing it is when service falls short of expectations. Your comments will be shared with our team to ensure improvements are made. We hope to provide you with a more consistent and comfortable experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Meadowlands - East Rutherford
How is Extended Stay America - Meadowlands - East Rutherford rated?
Extended Stay America - Meadowlands - East Rutherford has a 2.9 star rating with 3,716 reviews.
When is Extended Stay America - Meadowlands - East Rutherford open?
Extended Stay America - Meadowlands - East Rutherford is open now. It will close tomorrow at 12:00 a.m.