Extended Stay America - Meadowlands - East Rutherford

Business response:

Dear Salvador, Thank you for your feedback! We’re glad to hear that you enjoyed the convenient shopping options nearby and found our parking facilities helpful. We aim to make every stay as easy and accessible as possible. We hope to welcome you back again soon to Extended Stay America! Sincerely, Hotel Management 

Business response:

Dear Nora, Thank you for staying at our hotel and for sharing your concerns. We deeply regret that you experienced any lack of responsiveness from our staff, and we will address these concerns appropriately. We are committed to providing outstanding service, and we hope we will have another opportunity to show you the exceptional stay you deserve. Sincerely, Hotel Management 

Business response:

Dear JOEL, Thank you for sharing your feedback. We sincerely regret the distress caused during your visit, as guest comfort and safety are always top priorities, and your experience is not reflective of the standards we aim to maintain. Thank you for bringing this to our attention. We understand that unexpected situations can be frustrating, and we are genuinely sorry for any inconvenience you have experienced. We remain committed to providing you with the highest level of service and look forward to the opportunity to serve... read more

Business response:

Dear Teresa, We apologize for the disturbance you experienced during your stay. A peaceful and restful environment is something we strive to provide for all our guests, and we regret that noise from neighboring rooms and a barking dog disrupted your night. Your feedback is important, and we’ll be reviewing this incident to ensure better enforcement of our quiet hours and pet policies. We understand how frustrating this must have been and appreciate your patience. Thank you for staying with us, and we hope to have the opportu... read more