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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thumbs up!👍 Very pleased.great price and easy access.
Business response:
Michelle, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you found us to be a great value and that our ideal location was perfect for your needs. It was a pleasure hosting you, and we hope to see you soon for another memorable experience. Sincerely, Hotel Management
Staff was polite and helpful to their abilities. Several things in the hotel room needed to be fixed. I didn't like that they had no ice machines but instead had ice trays in the room for use.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us and liked our courteous associates, we are sorry for the issues you encountered and regret the inconvenience it caused. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. On behalf of everyone here, we invite you to revisit u... read more
It was wonderful and the kitchen was a fery nice surprise.
Business response:
Pamela, thank you for your delightful review of Extended Stay America. It is a pleasure to know you had a great time with us and that our fully equipped kitchenette added convenience to your stay. We enjoyed serving you and look forward to welcoming you back soon. Sincerely, Hotel Management
Could have been cleaner, side entrance didn't always work with key card, breakfast was coffee, prepackaged muffins and granola bars.
Business response:
Thank you for being our guest. We apologize for the difficulties and the cleanliness issues you faced while you were here. We take great pride in the service, cleanliness, and maintenance of our property, and we hope this isolated incident will not keep you from returning to enjoy a great experience next time. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,281 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.