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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is worse than ever The place was as dirty as could be and the people that were there working on the property continued to hang out in the parking lot drinking and smoking all day. We felt so unsafe, that I refused to let my wife go outside to our vehicle or walk our dog after sunset. The place stank like pot and curry and the floors in the hallway didn't get vacuumed during our stay. We will not EVER stay there again. The staff was friendly, but that the only good thing I can say about the entire trip.
Business response:
Dear Bryan, Thank you for choosing us and for sharing your comments. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Considering our friendly staff, please give us another occasion to host you and provide you with the seamles... read more
Within walking distance of shopping and dining. Comfortable bed. Recliner didn't recline and toilet wasn't clean.
Enjoyed my stay
Business response:
Dear dominique, We are pleased to know how much you enjoyed your stay at Extended Stay America. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to Memphis.Sincerely,Hotel Management
Stayed 2 days for funeral. Our suite was very nice.
The surrounding establishments and thr shopping that we could do.
Business response:
Dear Donte, Thank you for the review. We are glad our location worked well for you. It was a pleasure hosting your visit, and we look forward to your next stay with us. Safe travels!Sincerely,Hotel Management
Was ok, probably wouldn’t stay again Our experience at this facility was ok. Fridge leaked and damaged some of our food. We found out after the fact that if you are staying <10 days room service is not provided. Our key cards kept deactivating. Our room appeared clean but my daughter found a blood stain on the sheets in her bed
Business response:
Dear Sarah, Thank you for choosing to stay with us. Please accept our sincere apologies for the issues and inconvenience you experienced with the maintenance and cleanliness of your suite. We appreciate you bringing this to our attention so we can investigate it further and ensure this does not happen again. It was a pleasure hosting your visit, and we hope you consider giving us another chance for a better experience.Sincerely,Hotel Management
This property is nice and secluded with reasonable rates.
Business response:
Dear Urura, Thank you for choosing Extended Stay America for your recent stay. We work hard to ensure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.Sincerely,Hotel Management
It was okay
Business response:
Dear Isiah, Thank you for choosing us. We are glad you had a satisfactory stay with us. Please return whenever your travels bring you to our city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,130 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.