This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The door had an gap in it
Business response:
Dear Serita, Thank you for choosing to stay at Extended Stay America and for taking the time to share your observations. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
Ok for a night The room was dated but more functional than others in the price range. Some updates needed. I might come back as a place to stay the night.
The room they sent me to at first was not clean. They sent me to 2nd dishes wasn't clean. Floor in bathroom was coming up and it wasn't a shower curtain the plastic. The people over me kept stamping across the floor upstairs . I didn't get much rest . They need more housekeeper and need someone to check behind them.
Business response:
Dear Jennifer, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments and would like to start by offering you our apologies for any inconvenience you were caused. Our main goal is to provide an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. Thank you again for your cand... read more
Great Trip Nice and friendly staff. very clean environment
Business response:
Dear Camilla, Thank you for staying with us and sharing your experience with fellow travelers. We are glad you were pleased with your room and enjoyed the hospitable service provided by our staff. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Thank you for your kind remarks, and we hope you choose Extended Stay America whenever your travels bring you back this way.Sincerely,Hotel Management
It was good
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,255 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.