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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stay here often because it’s ideal location and very friendly staff
Excellent customer service
Business response:
Dear Arielle, Thank you for your wonderful feedback! We’re thrilled to hear that you experienced excellent customer service during your stay at Extended Stay America. Our team strives to provide the best for our guests, and we look forward to welcoming you back soon.Sincerely,Hotel Management
The front desk rep Kristen was very polite and pleasant, helpful, and kept a great attitude
Business response:
Dear Liz, Thank you for your kind words about Kristen! We are delighted she provided you with polite and helpful service during your stay. Our team is dedicated to creating a positive experience for our guests, and we appreciate your feedback. We hope to welcome you back soon for an even better stay!Sincerely,Hotel Management
I love it so bad
Business response:
Dear Tericia, Thank you for staying at Extended Stay America and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Hotel Management
Excelente
Much
Business response:
Dear Lucia, Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with us. It’s wonderful to know that you enjoyed your stay and found everything to your liking. We look forward to welcoming you back to Extended Stay America in the future and continuing to provide excellent service.Sincerely,Hotel Management
The room smelled like cigarettes even though it was a non-smoking room. The bed was comfortable, but the bright outside lights could not be blocked out with the window shades, which made it difficult to sleep.
Business response:
Dear Guest, Thank you for your feedback. We apologize for the issues you encountered during your stay, particularly the cigarette smell in your non-smoking room and the difficulty in blocking out the outside lights. We're glad to hear that you found the bed comfortable, but we regret that these other factors affected your experience. Your comments will be shared with our team to address these concerns and improve our accommodations. We appreciate your input and hope to provide a better experience next time. Sincerely,Hotel M... read more
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,175 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.