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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I love it so bad
Business response:
Dear Tericia, Thank you for staying at Extended Stay America and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Hotel Management
Excelente
Much
Business response:
Dear Lucia, Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with us. It’s wonderful to know that you enjoyed your stay and found everything to your liking. We look forward to welcoming you back to Extended Stay America in the future and continuing to provide excellent service.Sincerely,Hotel Management
The room smelled like cigarettes even though it was a non-smoking room. The bed was comfortable, but the bright outside lights could not be blocked out with the window shades, which made it difficult to sleep.
Business response:
Dear Guest, Thank you for your feedback. We apologize for the issues you encountered during your stay, particularly the cigarette smell in your non-smoking room and the difficulty in blocking out the outside lights. We're glad to hear that you found the bed comfortable, but we regret that these other factors affected your experience. Your comments will be shared with our team to address these concerns and improve our accommodations. We appreciate your input and hope to provide a better experience next time. Sincerely,Hotel M... read more
The beds were hard
Business response:
Dear Rachel, Thank you for your feedback regarding the beds. We apologize if they did not meet your comfort expectations. Guest comfort is important to us, and we are reviewing your comments with our team to ensure we provide the best possible experience. Your feedback helps us improve, and we appreciate your understanding. We hope to welcome you back to Extended Stay America for a more comfortable stay.Sincerely,Hotel Management
I really enjoyed my stay. It was very clean & the room was really clean & cozy. The staff was really friendly and happy to assist if I needed anything for my room. I stayed there 3 years ago and will visit again
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,133 reviews.
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.