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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room wasnt cleaned when we got there so was put in another room and still haven't heard from manager to compeme
Business response:
Dear Keith, Thank you for sharing your experience. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. If you have any further questions or concerns, please do not hesitate to reach out to us directly at the hotel. We appreciate your patience and understanding, and we hope ... read more
Good value It was an easy book and leave while on the road.service was great. Room was clean. Flooring kitchen rundown.
The room is wonderful lots of space it’s like being on a relaxing vacation
Business response:
Dear Shakina, Thank you for your fantastic review of Extended Stay America. We were happy to read how much you liked our hotel, including our spacious rooms. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thank you again for your feedback and for sharing your experience with future guests. We hope you will be back to see us again soon.Sincerely,Hotel Management
This is the first time that there was an issue with our booking and it required an actual credit card for incidentals. Our debit card has always been sufficient and thankfully we were traveling with someone willing to use theirs or we would have been out in the cold. Otherwise the property was fine and our stay fit our needs.
Business response:
Dear Tina, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk is always to help you. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Very good experience for a great price. Just stayed for a long weekend, polite staff, bed was comfortable and clean.
I’ll be back❤️ Great staff from check in to check out.
Business response:
Dear Karen, It was a pleasure reading your fantastic review of Extended Stay America for your visit to the city. We strive to provide our guests with outstanding hospitality, and your compliments for the team serve as an encouragement to all of us. Thank you for your trust, and we hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Room was good and clean. The description said breakfast included, but it was just coffee and stale granola bars and pre-packaged tiny muffins. That is NOT breakfast.
Business response:
Dear Oliver, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a pleasant stay, so we are happy you had one. Also, we are delighted to know you found your room clean and comfortable. However, we are disappointed to learn your remarks about our breakfast choices not meeting your taste. We will discuss with the team for improvement. Once again, we hope you will give us another chance to show you the outstanding service we provide.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,727 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.