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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I hate staying at hotels that allow Pets. Everyone does Not care for their pet properly. Other than that it’s Good!! And most of the staff is Very Kind
Business response:
DearCathlynn, Thank you for being our guest and sharing feedback about your visit. It is nice that you enjoyed your time here and that our services met your expectations. However, we are sorry you were not pleased with the pet-friendly facility. We have noted your interest and will offer you rooms away from the pets on your next visit. Please return to Extended Stay America when your travels bring you to this area.Sincerely,Hotel Management
Well worth it! Very clean. Excellent staff! So kind!!! Was def worth the price paid vs. other local hotels.
Awesome place Awesome place and great staff and nice rooms.
Business response:
Dear BRETT, We are glad our service and accommodations exceeded your expectations! We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We look forward to welcoming you back to the Extended Stay America!Sincerely,Hotel Management
Great! Nice place and nice people.
Decent place - nothing fancy - just a decent place in a conviennt location
Business response:
Dear Michael, Thank you for being our guest and sharing feedback about your visit. It is nice that you enjoyed your time with us and that our services met your expectations. We hope to welcome you again at Extended Stay America when your travels bring you this way.Sincerely,Hotel Management
The staff was great and helpful. There is a laundry facility that was inexpensive. The environment was very neat and clean. No apparent elicit drug use if there was any at all.
The front desk staff was so nice and accommodating, but the 1st room we went into, the furniture and walls were run down. Something gross was splashed on the wall and the bathroom was dirty, there was hair all over the sink. They swapped us no problem, and the next room was a little better but it’s obvious they aren’t super strict with the cleaning.
Business response:
Dear Candi, We appreciate your feedback and apologize for any inconvenience you experienced. Our staff strives to provide excellent service, and we're glad they accommodated your room change promptly. We'll address your concerns with our housekeeping team to ensure consistent cleanliness. Thank you for bringing this to our attention, and we hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Trainee needs more training My stay was very good in the day time, however at night it changed. There was one lady who was beautiful i believe her named started with a t. She was skinny with red hair and black glasses. Her customer service was perfect. There was a black big guy who was cool but was upset because his trainee was rude and i told him about it. When u spend 600 dollars for a hotel u expect great customer service. She stated she was ill but that is not my problem as im a customer and if i come to the front desk i... read more
Business response:
Dear Sammetra, Thank you for choosing Extended Stay America. We are sorry for your experience at the hotel and are looking into what went wrong. Our team is well-trained to treat our guests courteously and attend responsively to their needs. Please be assured that we will discuss this situation with our team and reiterate the importance of impeccable customer service and attention to detail. Considering your pleasant room, we hope you will consider giving us another chance to provide you with the hospitality you deserve.Sinc... read more
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,828 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.