This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Over priced The residency of people living there makes it a lil uncomfortable. A resident had got put out and their belonging were all out by the front entrance. Not so quiet and definitely overpriced.
Business response:
Dear Guest, Thank you for your feedback. We apologize for the discomfort caused by the situation with resident belongings and the noise during your stay. This is not the standard we strive for, and we are addressing these concerns with our team to improve our guest experience. We hope to welcome you back and provide a more comfortable stay in the future.Sincerely,Hotel Management
There’s nothing wrong with Average! Our queen room was clean but there was nothing remarkable about it or the property. And that’s ok for a place to rest our heads and re-freeze our cold packs in a full size fridge. The front desk ladies were all very nice at check-in and check-out.
Business response:
Dear Laura, It was a pleasure having you as our guest, and we thank you for sharing your review with other travelers. It's great to know you were impressed with our warm reception by our associate and enjoyed your clean room with a full-size fridge. Also, it is joyful to know that our property and service met all your expectations for a peaceful stay! We look forward to sharing your positive feedback with our team. Sincerely,Hotel Management
Basic accommodation, clean room, small amount shampoo, no conditioner, no kitchen supplies. Needs another chair in the room for dining for 2 people.
Business response:
Dear Kin, Thank you for being our valued guest and posting your remarks online. We were happy you enjoyed your overall stay with us and liked our clean rooms. We are sorry you felt your room did not have the desired amenities. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
Staff were very helpful. The room was clean and the kitchen was well equiped.
Business response:
Dear Terri, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to know you enjoyed your comfortable suite, fully equipped kitchen, and friendly hospitality. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. We hope to see you again soon! Sincerely,Hotel Management
The Good, The Bad & the Smoke This was our 1st time staying at a Extended Stay America Suites, we stayed one night and over all we enjoyed our stay. Things we didn't like, you have to ask for a coffee machine if you want one, apparently we on a trash floor so we were asked to take our trash to the designated trash room (I've never seen this before), the smell of pot inside and outside of the building and lastly the pillows were very cheap and small. Things we liked, the price was great for the area, the check in was smooth, ... read more
One night stay. No complaints. Clean, quiet, comfortable. Helpful staff. Would stay here again.
Business response:
Dear Michael, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations for a great location! Please revisit the area the next time you are in for another great experience.Sincerely,Hotel Management
This was a clean and comfortable stay, but the breakfast left much to be desired as it only consisted of oatmeal and prepackaged muffins. I wasn't going to give my son coffee, so that left us with not options from the meager offerings.
Business response:
Dear Lance, Thank you for reviewing your stay. It is nice to know you were pleased with your clean and comfortable room and had a pleasant time. However, we understand your dissatisfaction with the breakfast choices, and we hope you will accept our apologies for any inconvenience this has caused you. We always want to know from our guests about how we can improve our services! Thank you again for your remarks; we hope to welcome you back in the future.Sincerely,Hotel Management
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,828 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.