Extended Stay America - Merrillville - US RTE. 30

Natalie 

on Expedia

3 years ago

I paid more for this hotel than previous ones but the cheaper ones seem to of had better perks. Some positives of my stay include a friendly front desk person, a well working ac/heater. I appreciate the white bedspread because you were able to see how clean they were. Beds were clean and very comfortable. I slept great. I could hear the highway though at some points throughout my stay. Some negative aspects of my stay include how the room smelled like an old attic. The refrigerator looked so old and used. The back of the fre... read more

Ms. 

on Expedia

3 years ago

Arrived to check in. Lobby locked. Phone on the wall had paper to call for assistance. Called. Was told no availability. Tried to share our reservation and confirmation information, but was told again. They were booked (the parking lot was nearly empty) and had no rooms available. And...CLICK. Needless to say, we were not given an opportunity to stay. I WAS STILL CHARGED! I called and was told it would be investigated and corrected. Have not heard back. Money has NOT been returned! 

adam 

on Expedia

3 years ago

Do not stay here!! This hotel is run down and gross. I went to check in and the girl couldn’t accept my military ID because she has never seen one before. WTH?! Go to check out the room and it’s a disaster. Run down furniture, Toothpaste in sink, Crap in toilet and hair in the beds. Go back to desk, get another room which was a little better (so I thought). Get settled and went to take a shower and there’s a wad of black hair stuck in the shower curtain, along with some blue stuff. Got up the next morning to find the police ... read more

Anonymous 

on Expedia

4 years ago

The staff were the very kind. I stayed here 3 years ago and was satisfied enough to come back.. Despite being an extended stay, there was not a dish, wine or other than paper glass or anyway to make coffee in the room. You had to ask for these I guess. The room seemed drab and not as tidy as the last visit. There was a spot on the floor of some spilled liquid and dust on the bedside lights.