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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Getting Better The staff was excellent friendly and helpful . This is my second time at this location and they have improved a lot since my last stay there a year ago . The do need to pay more attention to the details of the rooms like make sure all stains are off the walls . That happen to left by the previous guest. Other then that I say that they are on the right track . I’m glad to see that they have taken previous comments seriously and have made the improvements. Good job and I would recommend this location now .
Business response:
Keith, thank you for being our guest at Extended Stay America once again and for recommending us to the future travelers. It’s a pleasure to know you had a comfortable stay with us and were impressed by the service provided by our courteous associates. Also, we have taken a note of your feedback as it will help us to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Staff was friendly and accommodating, room was neat and orderly upon arrival, breakfast items could stand some improvement, this trip there was no issues with occupants of the adjoining room, last trip couple next door was having an argument till 4:30 am, hotel staff did not intervene.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed by the service provided by our friendly associates and enjoyed your well-kept room. Also, your comments with regards to our grab-and-go breakfast will be shared with our Brand Leaders to determine new breakfast. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Room was clean bed was comfortable staff not very courtious
Business response:
Thank you for choosing to stay with us Extended Stay America.We're glad to know how much you appreciated our comfortable beds and the great condition of your room. However, we're sorry for theaverageservice you experienced from our staff.and assure you this has been addressed.Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Julissa,thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
thankful and happy! clean and easy check in. super comfortable and quiet area to get some rest on our road trip
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
I had a good experience. I’d stay again The pipe in the bathroom leaked tho
Business response:
Tammy, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your feedback regarding the bathroom is shared with the maintenance team to check and do the needful. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Comfortable Great stay
Business response:
Jonathan, thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Room wasn't fully cleaned or prepared. Found some Kleenex and other item on the floor. Bathtub had hair in drain and no shampoo.
Business response:
Thank you for your review and for letting us know your stay with us. We are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope you will stay with us again when you return to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,729 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.