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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Elizabeth, we are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Ok Hotel right next to I-65 Hotel was ok, staff was ambivalent at best. Room was clean. Noisy location due to I-65. Travel with 2 golden retrievers. That added $50 per night for two nights. Arrived at 2:30 PM on a Friday. Had to wait till 3:30 to get into the room. Offered to let us in early for an additional $30.
Business response:
Lew, thank you for being our guest. We are pleased to know you liked our convenient location and that you were impressed by our courteous associates. However, we are sorry for the issues you experienced and the inconvenience it caused. Your feedback has been shared with the appropriate team to ensure no future guests encounter such problems. Thanks again and please visit us soon. Sincerely, Hotel Management
Would highly recommend Couldn’t be better for the price I’ve paid.
Business response:
Gabriela, thank you for staying at Extended Stay America. We are delighted you had a nice time here and that you found us to be of a great value. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Just okay I didn’t like the mood of the people behind the counter and also I never had to pay a fee because I arrived early at a hotel. Places with 4&5 stars don’t charge for something like that and they’re a better quality then this.
Business response:
Margaret, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the poor service you experienced from our front desk team. We provide thorough training for all our associates, and we will redouble our efforts. We hope this did not overshadow your otherwise positive time with us and that you will choose us again in the future. Sincerely, Hotel Management
Business response:
Stephanie, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Friendly Staff; Adequate Room The receptionist was very friendly and helpful, including providing me with some useful local directions. The room was clean and adequate. One minor suggestion for improvement: there was a refrigerator in the room, but no ice in the freezer (and no ice bucket elsewhere in the room);
Business response:
Andrew, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Marcus, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,729 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.