This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The staff was very friendly. Hotel was fine for our last minute stay.
Business response:
Natalie, thank you for being our guest at Extended Stay America. We are happy to know you liked our well-kept property and were impressed with our courteous associates. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management
One night only. Would stay longer if I am in the area again soon. Clean and the kitchen area was very useful
Business response:
We appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you had a relaxing stay in your room and liked having a fully-equipped kitchen to cook your own meals. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Very clean room, quiet, very pleasant staff, convenient location
Business response:
Patricia, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and enjoyed the convenience of our location. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Near that they have a kitchen in the rooms but the exterior of the fridge was dirty and the room in general was not very clean.
Business response:
Britt, thank you for taking the time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Pleasant staff Staff was very friendly and helpful which made our stay enjoyable.
Business response:
Brenda, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management
Business response:
Darryl, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Room was not very clean.check in late at night, staff was very pleasant.
Business response:
Ruby, thank you for being our guest. Although you liked our courteous associates, we are sorry for the cleanliness issues you had in your room. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We hope you will reconsider and give us an opportunity to serve you better in the near future. Sincerely, Hotel Management
What I seen I walked in and it was a nice room. After being there there was things under the chair and hair in the tub. Went to the freezer and it was rusted in the back, not many channels on the TV. Went to take the trash out of the can and there was large chunks of old bread crumbs in the bottom.
Business response:
Thank you for being our guest. Although we are happy to see your positive rating, we are sorry for the cleanliness issues you had in your room. We will discuss your feedback with our housekeeping team to be more diligent going forward. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,729 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.