Extended Stay America - Merrillville - US RTE. 30

Business response:

Julissa,thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. ​Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Tammy, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your feedback regarding the bathroom is shared with the maintenance team to check and do the needful. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Jonathan, thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for your review and for letting us know your stay with us. We are sorry you had a few housekeeping issues with your room and that we fell short of our usual service delivery. Feedback such as this helps us to do a better job in the future. We appreciate your feedback and hope you will stay with us again when you return to this area. Sincerely, Hotel Management 

Business response:

Natalie, thank you for being our guest at Extended Stay America. We are happy to know you liked our well-kept property and were impressed with our courteous associates. On behalf of everyone here, we invite you to stay with us again. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you had a relaxing stay in your room and liked having a fully-equipped kitchen to cook your own meals. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Patricia, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and enjoyed the convenience of our location. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management