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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay! The hotel staff was very accommodating and friendly. Anything I asked for was never a problem for them. My room was clean. I would absolutely stay here again, no doubt!
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about our comfortable hotel, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
It is an ok hotel. You get what you pay for. Front desk assistance with check in and check out was very good and both persons where very nice and friendly
Business response:
Eileen, thank you for choosing stay with us. We are grateful for your compliments about our front desk staff. They were happy to hear their outstanding service played a major role in making your stay with us a memorable one. Please visit us again the next time you are in the city! Sincerely, Hotel Management
Hotel itself was overall what you would expect. However the front desk girl was rude and not accommodating at all.
Business response:
Michael, we are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth and hospitality. This behavior is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you again for being our guest and we look forward to serving you again in the future. Sincerely, Hotel Management
The staff I encountered were very nice but the condition of the hotel was sad. I wouldn't stay at this facility again.
Business response:
Nicki, thank you for reviewing us. We are glad our team served you well. However, we are sorry we missed meeting your expectations. We appreciate your business and hope to welcome you back. Sincerely, Hotel Management
Perfect Price Perfect for the price! Was extremely Close to mall and restaurants
Business response:
Shontel, we appreciate you choosing Extended Stay America. Thank you for mentioning our proximity to mall and restaurants and that we were ideal for your stay. It is good to know you found us to be a good value. Thanks again. Please see us again. Sincerely, Hotel Management
Only if I had to... would not be my first pick. The area is nice and close to stores/restaurants. The hotel room was nice because of the fact that it had a larger refrigerator, microwave, small kitchen & sink. If you had to cook in the room it would work very well. However, the refrigerator needed to be cleaned better. The bed was not very comfortable. The bathroom was very small. So over all it’s an average hotel for the price.
Business response:
Anjoelina, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Comfortable Accommodations Check-in/Check-out was easy. Staff was friendly. Carry-away breakfast is not impressive. Towels/cloths were very clean, but also thinner than what I've seen at most hotels.
Business response:
Thank you for visiting us. It makes us happy that we were able to deliver a pleasant stay. Having said that, we are sorry for the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope to have you as our guest again. Sincerely, Hotel Management
Great Trip. Amazing!
Business response:
Calvin, thank you for staying at Extended Stay America. We are delighted to read you had a great time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Meh. Hotel is adequate. Brought take out and was looking for cups in my room for water. Nothing. The front desk had cups and tea bags so not a big deal. There was WI FI but for some reason, I could not get it to come up on my I phone. TV reception appeared like the cable was split one too many times. Breakfast consisted of granola bars and packaged oatmeal as I remember.
Business response:
James, thank you for the review of our hotel. We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.3 star rating with 1,729 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.