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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
neglected Our room was not cleaned during our stay. The hotel was difficult to get to without enough signage. We only got there because of our GPS. There was no ice machine anywhere and the ice cube trays in the refrigerator were empty.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that our amenities were not what you expected. We are sorry for these issues, but are glad to hear that we provided you with a clean room and friendly customer service. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Centrally located Evrything is nice. The staff are nice and friendly and accomodating . The room is nice and cozy except that when you enter the room , the strong smell of the cigarratte still lingers as if the presence of the cigarrette butts are everywhere!! i hope they can do something about the bad cigarrette odor!! Overall is good though.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies concerning the smoke odors you experienced. Moving forward, we will be sure that we closely inspect our guest rooms. Still, I am glad you had a great stay overall. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Clean, Friendly, Safe This is a no-frills place, but the rooms are clean, spacious, and very well kept. The staff was friendly, the area was safe, and it was especially nice to have some on-the-go breakfast options available on my way out!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Thank you very much for providing us with your feedback in regards to our rooms being clean, spacious, and very well kept. I truly appreciate your kind comments regarding our friendly staff and pleasant environment. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
relocation/temporary living arrangement Enjoyed my King-sized Bed!!! I put my books, etc. on one side and sleep on the other. What a treat! Breakfast was sufficient for carry and goor whatever, but some bananas as well as Apples and Oranges would have been nice. Also would have been nice to have coffee ALL THE TIME in the lobby since no coffee makers in room unless pay extra... Have stayed here before and will again. Staff very nice.
one day stay. Could hear thru the walls a little, but room was clean and convenient.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate you letting us know about the noise issues you experienced. We apologize for these issues, but are glad to know that we provided you with a clean room and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Quick get away My husband and i decided to do quick get away for two days...the room was nice and felt warm like home.
Business response:
I want to thank you for taking the time to post a review of your stay. I’m glad that we were able to provide you with a comfortable, home away from home experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
I went through Expedia and when I checked in I asked about getting 2 beds. I was told there is a charge to get two beds and they didn't have any available. They gave me a room and I decided to go to the room first before getting my bags out of car. The room had not been cleaned so I had to get another room. The first room was on the 1st floor which is what we wanted but the 2nd room was on the 2nd floor. I was told that the 1bed was a Queen size bed but to me it looked like a full size bed. There was also food left in the re... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to the room layout are much appreciated; yet, I was disheartened to read that both the rooms you encountered were not ready upon check-in. To uphold our company’s high standards, I will be reviewing our check-in process with our front desk staff. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enha... read more
Bad/Good Reviews No hot water in bathroom sink. Hard mattress. Clean, comfortable, quiet, polite staff.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our comfortable rooms and polite staff; however, we apologize that you experienced maintenance issues in your room and that the comfort of our beds was not to your satisfaction. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,931 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.