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Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
It was comfortable, a relaxing room. The experience was great. I did not like that the room wasnt visibly clean as it could have been.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about your experience; however, we apologize for the cleanliness issues you experienced. In response to your feedback, I will use your comments as a training tool to coach our housekeeping staff. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Stayed over after a concert
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
We were there during the November 21st snow storm that hit the Midwest. The parking lot was managed pretty well but the sidewalks were NOT shoveled which made it very difficult for my mother, who walks with a cane after having a small stroke a few years ago, to walk without slipping or worrying about falling. I know it was a steady and sometimes heavy snowfall but there should have been someone out there trying their best to keep up with it. Also, while there are floor mats in between the doors ... when it's as wet as it was... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our hotel and staff; however, we apologize that our sidewalks were not as clear as they could have been. I met with the staff, and we will make sure your experience is not repeated. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
The breakfast was much lighter than expected - processed muffins, granola bars and an orange
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will be sure to share your comments with our corporate office. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
good lodging at a great price Good clean pet friendly rooms at a reasonable price
Business response:
Thank you so much for posting a review of our property. I’m thrilled that we were able to accommodate your needs with our pet friendly policy and reasonable rates. I am so pleased to read that you had a great stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great Value! Stayed one night based on the ratings on Hotels.com, this Hotel was rated an average of 3 1/2 stars as compared to most of the others in the area, even the more expensive ones, and it did not disappoint. Nice rooms, great rates, my dog was welcome ($25 surcharge) and the staff was VERY nice. We would stay there again if the need ever comes up.
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so glad to read that you enjoyed our reasonable rates, comfortable rooms and our pet friendly policy. I truly appreciate your comments about our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good Stay The hotel staff was very professional. What ever we needed or asked them they answered with a smile. It was good to see that theses days. The room was okay. The bed was a little uncomfortable for my wife(she likes a soft mattress... Overall it was a good stay for the price... Thank you Staff...
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Two days of a good stay It was a good stay the room was clean and ready to use.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I’m thrilled we were able to provide you with a home away from home experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,931 reviews.
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.