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Extended Stay America - Merrillville - US RTE. 30
- Hotels
- Merrillville, IN
About this business
Extended Stay America Hotel Merrillville - US Rte. 30 is located at 1355 E 83rd Ave, Merrillville, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
1355 83rd Ave., Merrillville, IN, 46410, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Suitable. I arrived at 2:30 am and left by 9am. I was there to sleep and leave. Check in was odd, as I had to call the hotel 3 times before someone answered and let me inside. I couldn't find the remote for the tv. The bed was very hard. The neighborhood is just many other hotels. I came to just sleep, and it was suitable for that!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that we failed to exceed your expectations. As this hotel’s manager, I can assure you that I have used your comments to retrain our staff to ensure we are responding to guest needs in a timely manner as well as properly inspecting rooms. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance yo... read more
Low priced and convenient. All was ok for the value. One disappointment was the computers were down on my check out and they could not print me a receipt. They did eventually email one to me a couple days later.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our value and location; however, we apologize that our computers were not functioning properly. In response to your feedback, I will coach our front desk staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
A little getaway They don't have a traditional continental breakfast that most hotels or hotels have. They had muffins and granola bars with oatmeal.. Real food would have been nice for the price I paid per night.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. In response to your feedback, I will be sure to share your comments with our corporate office. Your feedback is very important to us, so thank you for sharing. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Not happy with Hotels.com Hotel was fine, HOTELS>COM was not. Site rolls booking dates causing me to pay for a non-refundable booking I did not use. Had to pay full rate when I checked in the day I had originally listed. Contacting them by e mail was no help
Business response:
Thank you for sharing your experience with us. Please accept our apologies for the reservation issues you experienced. Still, I am glad to read that you had a great stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
The stay was good. The hotel room was OK and the staff was quite nice. I would definitely stay there again in the future
Business response:
I want to thank you for taking the time to post a review of your experience with us. I’m so pleased to read that we were able to accommodate your needs with a comfortable stay. I truly appreciate your kind comments about our friendly customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good business hotel Nice place. Would stay there again. Reasonable rates.
Business response:
Thank you so much for posting a review of our property. I am so pleased to read that you had a comfortable stay and found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Decent hotel for a night stay. Breakfast is just a sake to have nothing special for this range of hotel . For the same cost there are better hotels than this in merrillville
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am pleased to read that you had a positive stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Merrillville - US RTE. 30
How is Extended Stay America - Merrillville - US RTE. 30 rated?
Extended Stay America - Merrillville - US RTE. 30 has a 4.4 star rating with 1,931 reviews.
When is Extended Stay America - Merrillville - US RTE. 30 open?
Extended Stay America - Merrillville - US RTE. 30 is open now. It will close tomorrow at 12:00 a.m.