This profile has been claimed by the business owner or representative.
Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful I didnt like that most of the times no one was on the front desk had to wait for someone to show up. A better breakfast is needed only had coffee. Room had all the basic things needed to make you feel at home
Business response:
Dear Oscar, Thank you for your feedback about your stay at Extended Stay America. We're glad the room provided a comfortable experience. However, we apologize for the inconvenience caused by the lack of staff presence at the front desk and the limited breakfast options. Your comments are valuable to us; we will use this as an improvement tool. We appreciate your patience and hope to provide a more seamless experience during your next visit. Sincerely, Hotel Management
Las habitaciones son cómodas, si no fuera por la mala atención de la señora de recepción. El trato de la señora de recepción, pésima atención, no entiende el significado de lo que es brindar una buena atención al cliente. Tampoco cumplieron con todo lo que ofrecían como parte del alojamiento (secadora de cabello). La zona es muy tranquila, a pesar de estar un poco alejada
Business response:
Dear Jessica, Thank you for the candid review. We're delighted to hear that you found our rooms comfortable and enjoyed the tranquility of our location. However, we apologize for any negative interaction with our receptionist. This does not reflect our usual standard, and corrective measures will be taken to ensure improvement. Regarding the hairdryer, it is complimentary and available at the front desk anytime. Our team is always ready to deliver them to your suite upon request. We will ensure our front desk communicates th... read more
Very Good
Good
Exceptional
Good
Good
Good Escolhi este hotel devido a localização e pelas facilidades da pequena cozinha no quarto. Acontece que não tinham cafeteira para disponibilizar para os quartos. A propaganda do hotel não condiz com a realidade do serviço oferecido. O café da manhã que oferecem é ruim, e tem apenas café disponível. O custo da diária é muito alto em relação ao serviço oferecido. Pelo mesmo preço é possível hospedarse em um hotel que odereça café da manhã de melhor qualidade. Gostei da localização e do atendimento dos funcionários que se e... read more
Business response:
Dear André, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Pleasant
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.