Extended Stay America - Milwaukee - Brookfield

Business response:

Dear Guest, We are happy to hear that our team made such a positive impression during your visit. Providing attentive care and a welcoming experience is something we truly value, and it means a lot to know it stood out to you. Thank you for choosing Extended Stay America and for sharing your kind feedback. We look forward to welcoming you back and delivering another pleasant stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your experience. We are glad that the adjustment to a different room helped provide more comfort during your stay. Your feedback regarding the morning offerings is appreciated, as it helps us evaluate ways to enhance guest satisfaction. Creating a pleasant and accommodating environment is always our goal, and we value knowing where improvements can be made. We hope you will consider visiting us again, giving us the opportunity to provide a stay that feels even more comfortab... read more

Business response:

Dear Guest, We truly regret hearing about the inconvenience you have faced due to the multiple charges on your account. Your feedback is appreciated, and we understand the frustration this situation may have caused. Please be assured that we take your concerns seriously. Thank you for bringing this matter to our attention, and we hope to have you revisit soon for the flawless visit we are known for. Sincerely, Hotel Management