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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed was hard
Our room was clean, but out TV didn’t work when we checked in. We went to call down to the front desk but the phone didn’t work.
The property was overall okay. The units are outdated and definitely need to be cleaned. The bathroom toilet was filthy, but I bring my own cleaning supplies when I go places, so I cleaned it myself. The location is great and has numerous resturants and stores nearby. Close to the expressway too.
Business response:
Dear Shanice, Thank you for sharing your experience. We’re glad the location was convenient and that you found the area accessible. However, we regret that the condition and cleanliness of the unit did not meet expectations. Your feedback has been noted and will be shared with the team as we work to improve our services. We appreciate you choosing to stay with us and hope to offer a better experience in the future. Sincerely, Hotel Management
Staff were nice and attentive. They gave me the preferred floor and moved me to the floor where there would be less noise. The room had everything I needed for the one night I stayed. A few things were average was that the toilet had not been plunged from the person who was there last. There also were a few pieces of trash on the ground under the bed. Overall I was pleased with my stay.
Clean
Business response:
Dear Freddy, We sincerely appreciate your recognition of our dedication to maintaining a clean and welcoming environment. It is our foremost priority to ensure that all guests feel comfortable and well cared for during their stay. We would be honored to host you again at Extended Stay America on your next visit to the city. Sincerely, Hotel Management
Check in was easy and room was very clean. The shower however, water would build up in the bottom of tub and drain slowly......couch pull out I would give a -10, mattress was horrible thin and springs were poking almost thru it. Our bed was more of a firm mattress if you like that type, then all good. Would go back but would not get the pull out couch for son to sleep on.
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,861 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.