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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean. Teresa, at the front desk, was an excellent host and extremely informative.
Business response:
Thank you for the nice feedback about your stay at Extended Stay America. We are glad to know you were impressed with the cleanliness of our property and that our associate surpassed your expectations. We will be sure to share your kind compliments with Teresa. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It's nice and peaceful, easy to get to but not much to the place
Business response:
Reece, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was nice and clean. The problem we had was that we had ice trays with no ice and there was no ice machines. Ice should already be made since there are no ice machines
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Kindly note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
It was great. I liked everyrhing you had to offer.
Business response:
Kay, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The bed seemed clean. There was not even a coffee maker in the room and there were stains all over the bathroom. The place also had a strange odor. Granola bars and oatmeal for breakfast. I at least expected some fruit. Staff was incredibly friendly.
Business response:
Jennifer, thank you for being our guest. Although you liked our cordial associates as well as our clean bed, we are sorry cleanliness issue you encountered. We have asked our housekeeping team to be more diligent going forward. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It is also disappointing to know you were unhappy with our grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determi... read more
The front desk gal 2 days in a row had a line of people waiting to check in and she was on the phone both times. Instead of taking a callback number she made everyone wait
Business response:
Thank you for posting a review of your recent stay. We are sorry you were disappointed with your visit due to your front desk experience. We truly take pride in our guest service, and the feedback we receive, good or bad, helps us to improve our services going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,883 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.