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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quality of bedding wasn’t too nice. Felt itchy most of the night, but didn’t see anything.
Business response:
Zelda, thank you for being our guest. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found the beds uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Nice and clean and decent beds. That being said, there’s more. Needs more parking in lighted areas! They told us breakfast and coffee started at 930.... at 940 there was nothing left! Not even coffee!! Shouldn’t advertise breakfast when there literally is none. Our shower never got warm and if you are under 5’ tall it’s ok but otherwise, not so much. Very, very basic for not such a basic price.
Business response:
Thank you for choosing us. Although you liked your clean and comfortable suite, we are sorry for the issues you encountered. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate individuals to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Would be okay for just overnight. No dishes or silverware of any kind. Room was dark
Business response:
Pat, we appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Not great When we arrived there was a small amount of trash on the kitchen counter and a soiled towel on the bathroom door. The bed was right by the AC and it made sleeping on that side of the bed very uncomfortable. We have stayed in much nicer places for less money,
Business response:
Alice, thank you for posting a review of your stay. We're sorry for the housekeeping issues you encountered and the inconvenience you had due to the set up of your room. Your feedback has been shared with our housekeeping team, and we're working with them to make sure such incidents do not occur again. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
This location is excellent, near shopping center and restaurants. If I had to say one thing is that the housekeeping cleanliness needs attention.
Business response:
Thank you for sharing the details of your stay. We are glad you enjoyed the convenience of our location and that you had a pleasant stay with us. Your feedback for the untidiness is shared with the housekeeping team to be more diligent going ahead. We hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.