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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad! This hotel is amazingly located. From closed stores to amusement parks, beaches. They're all closed. The bad side is the room service. I stayed 7 🌃 and not even one room service. I was told that it happens every 7 days from your checking. Too bad! I have never seen it.
Business response:
Thank you for your review of your recent visit. We are glad you had an overall good stay, and our location was perfect for your needs. However, we are sorry for the service issues you encountered. We will follow up your concerns with the appropriate team so that this is not repeated. We appreciate your business and hope to see you again for a better experience. Sincerely, Hotel Management
This review is completely honest. Lets just say this hotel is a little out of date. When i checked in, the front desk was really nice. When we got to the room, it was decent. Everhthing was clean, and you do get a full fridge and a couple burners. Beds are actually pretty comfy. The bathroom is strange because the shower isnt a tub, its on the same level as the rest of the bathroom. There is a lip, but water still went over it. The kitchen doesnt come with any dishes, or silverware or anything. You can ask for utensils and s... read more
Business response:
Thank you for staying with us and for sharing your feedback. Our top priority is for you to leave completely satisfied, and we are very sorry we did not meet that goal for you. We take your comments seriously and will use your feedback to make sure we do not make the same mistakes. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
bad TV service on local channels The first 2 days I stayed there, they were out of coffee in the lobby (or at least the wait was more than 10 minutes). Not sure how well the room was cleaned, as the chrome fixtures in the bathroom and kitchen were smudged rather than shiny, and the handle to open the refrigerator was not clean. Worst issue was TV service - constant intermittent signal interruptions on all the local stations, with a message on screen saying there was no need to call, the problem was being worked on (yet it we... read more
Business response:
Christine, thank you for sharing the details of your stay. We are extremely sorry our accommodations fell short in meeting your expectations and apologize for the difficulties you faced. We have informed the respective departments to have a close inspection and take appropriate measures. Please consider giving us another chance so we can make a favorable impression on your next visit. Sincerely, Hotel Management
No remote for tv
Business response:
Thank you for choosing Extended Stay America. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. Thank you again, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,277 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.