This profile has been claimed by the business owner or representative.
Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place, morning crew rude Great trip for working. Check in was easy, but checkout was difficult with no one at desk. Asked cleaning person for assistance in morning, she ignored me.
Business response:
Roy, thanks for choosing Extended Stay America - Milwaukee – Brookfield. We are glad you had a comfortable stay and liked our overall service. I would also like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. Your feedback will be shared with our front desk staff so that we can improve our service. We hope to see you again and have the opportunity to make your next stay ... read more
Good
Business response:
Thank you for taking the time to share your kind review. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We hope to see you again in the future. Sincerely, General Manager
Business response:
We appreciate you being our guest at Extended Stay America - Milwaukee - Brookfield. It’s our pleasure knowing you thoroughly enjoyed being with us. Thanks for your great feedback, and we look forward to your next visit! Sincerely, General Manager
Would stay there again We were in town visiting family so we didn't get back to hotel until about 10pm. It was disappointing that there were no extra pillows, linens, or blankets available for the sofabed. No one was at the front office to assist. Easy check out at the front in the early morning.
Business response:
Thank you for choosing to stay at Extended Stay America - Milwaukee - Brookfield. We are happy to know your overall visit was a pleasant one and that you liked our check-in, check-out policy. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, General Manager
The room was not clean. There were times when we had to wait for someone at the front desk. Nobody was around. You have to pay extra for them to clean your room.
Business response:
We appreciate your feedback, and we are sorry your stay was unpleasant. Your feedback has been shared with the team to ensure similar mistakes are not made in future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Sincerely, General Manager
When "breakfast " is listed, people tend to think continental type like most hotels. Also list that there is no swimming pool.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Business response:
Thank you for being our guest. Our goal is to make your visit as comfortable as possible and to assist you in any way, so it is good to know we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon at Extended Stay America - Milwaukee - Brookfield. Sincerely, General Manager
Close to I-94, lots of shopping and eating. Had a couple of minor problems and staff took care of them.
Business response:
Larry, we are delighted you chose to stay at Extended Stay America - Milwaukee – Brookfield. It’s our pleasure knowing you loved our service and the location being so close to many points of interest in our area. We hope to see you again soon. Sincerely, General Manager
Not what I was expecting I suppose this type of property is ok if you are there really long term. However, they supply you with one days worth of linens, don't give you fresh unless you bring the dirty to the front desk to exchange. Humiliating. No coffee pot, or even a spoon in the kitchenette. You have to ask for kitchen supplies at the front desk. You have to take out your own garbage-no big deal, except they don't give you garbage bags. PLUS, no one emptied the garbage outside.
Business response:
Thank you for sharing your experience with us. We are sorry to read our services and amenities were not to your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for a nominal fee. Please also know that the dishes for use in the guest suite are kept at the front desk to ensure cleanliness, and we truly regret any inconvenience caused due to this. We hope you will give us the opportunity to host you... read more
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.