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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is ok if that's the area you prefer to be in. Breakfast is packaged muffin or chewey bar...gone very early in am..hotel staff is nice .
Business response:
Laurie, thank you for your review regarding your stay at Extended Stay America. It was a pleasure to read we were able to meet your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you again for your feedback and we look forward to welcoming you back. Sincerely, Hotel Management
Very nice staff and the rooms were fine - a bit dated and in need of upkeep, but clean.
Business response:
George, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Good location Close to shopping and restaurants. But hallways were disgusting, the first room they gave me had a few bugs in the bed. But they did give me a new room.
Business response:
Moe, thank you for the candid review. We’re glad to know our location close to several shopping choices and restaurants was convenient for your needs. However, we’re sorry for the inconvenience you encountered in your first room due to the cleanliness issue. We have addressed this matter with our housekeeping team so that such situations can be avoided in the future. We hope this unfortunate event will not prevent you from staying with us again in the future. Sincerely, Hotel Management
Quick check in, smooth check out. Would stay there again.
Business response:
Thank you for taking the time to review your stay. We’re glad to know you liked the service you received from our associates at the front desk and that you overall had a pleasant experience. It was a pleasure having you as our guest and we look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Needs thorough cleaning Staff and custome services was excellent. However, there was no free breakfast as mentioned on the reservation as well as the room’s bathroom was not presented in a well fashion. The bathroom contained long strands of hair from a previous customer as well as well as hair in the bed area. The queen size bed felt as a full size bed and was very uncomfortable.
Business response:
Thank you for your evaluation. We are glad to read you had an overall pleasant visit. Please accept our sincere apology for the shortcomings in your room. Guest comfort and satisfaction are a top priority for us and we are disappointed to know we fell short. We have escalated these issues to the appropriate departments. We hope you were not overly inconvenienced and that you will visit us again. Sincerely, Hotel Management
Absolutely terrible WiFi. Point eight mbps. Enhanced is almost 5mbps but costs an additional $5.. Toilet leaked contaminated water from the base. I don’t think I will use this hotel again.
Business response:
Ruben, thank you for staying with us. We are sorry that you were not satisfied with our internet service and that you found it to be expensive. Your feedback with regards to the wifi and the leakage have been discussed with our maintenance team to check and fix it immediately. Thanks again, and we look forward to your next visit so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 3.6 star rating with 1,899 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.