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Extended Stay America - Milwaukee - Brookfield
- Hotels
- Brookfield, WI
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
325 N. Brookfield Rd., Brookfield, WI, 53045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Stay We stayed 4 days and it was a nice hotel, clean outer areas, but the room could have been a little more clean. The floors hadn't been cleaned very well and toilet looked like it hadn't been clean at all. Asked about room being cleaned daily and was told it's $10 for a stay less than 7 days. Don't get me wrong, it's a very nice place and will stay again, they just need to work on a few things.
Business response:
Kelly, we are delighted you chose to stay at Extended Stay America - Milwaukee – Brookfield. We are pleased you had an overall nice stay and loved our property. Your concerns regarding the cleanliness issues have been shared with my housekeeping team to take corrective actions. We look forward to welcoming you back soon. Sincerely, General Manager
construction going on at hotel making some inconvenience; staff takes position that their job will be better without customers; no vending machines; no bathroom amenities; lousy pillows.
Business response:
Larry, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our attentive service. That being said, we are sorry for the inconvenience you had with our on-going renovation. Your feedback will help us to improve our future guest experiences. We hope you will offer us another opportunity to serve you again. Sincerely, General Manager
Great location for shopping. Check-in was a breeze and the staff were fantastic. However, I knew I was in for something when I saw industrial size dumpsters on the property. The roofing was being done on the building and he debris was all over the property. The work wasn't too loud though. Hey, they have to be replaced sometime. I went to my room and everything was fine until I gave the bathroom a good once over. The calcification that had formed on the fixtures was super thick. So thick in fact, that it could not be scrubbe... read more
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your overall stay was good, but I am sorry for not meeting all of your expectations. I regret the inconvenience caused and I have shared your feedback with my management team in an effort to improve our service and facilities moving forward. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
OK room, but know what you're getting I stayed here for three days in June 2017. The room was fine, but I would go somewhere else next time. There wasn't a desk in my room, only a counter with stool in the kitchen area. I found the free internet extremely slow; it made me wonder if they were "encouraging" you to upgrade to the higher speed package. And their posting on hotels.com should make VERY clear that daily housekeeping isn't included. While if you look hard enough you see the last item in their posting is that "Weekly... read more
Business response:
Thank you for your evaluation. We are glad you had an overall pleasant experience. That being said, we are sorry for the service issues you encountered while here. Although our housekeeping service was done on the weekly basis to the respect the privacy of guests, we are happy to provide this to you at a minimal fee on your request. We will be sure our front desk communicates this more clearly going forward. We hope you will stay with us again and will do our best to provide you with a better visit. Sincerely, General Manag... read more
Ok place to spend the night Place was decent for the price. Spacious with a nice kitchen area. I found a long, light-colored hair somewhere between the clean towels on the bathroom countertop (I have jet black hair), otherwise was pretty clean. "Breakfast" was more like a snack station - coffee, cereal bars, packaged muffins and instant oatmeal.
Business response:
Thank you for being our guest. We are pleased to know you found us to be a good value and liked you room with a kitchenette. However, we are sorry for the cleanliness issue you encountered. We have shared your concern with our housekeeping and are taking steps to ensure oversights such as this do not happen again. We have made a note of your feedback in regard to our breakfast offerings, and hope to have the opportunity to welcome you back. Sincerely, General Manager
Won't stay here again Front desk attendant had me and and another customer waiting to check in for over 5 mins. When she finally got downstairs she wasn't apologetic or friendly. The room waS ok but the lounge chair was very dusty, a lot of scum residue around faucets, little things.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know your overall stay was good, but I am sorry for the inconvenience you experienced while you were here. I have shared your concerns with the respective teams to ensure no future guest experiences the same. We hope to have another opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your gracious rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Milwaukee - Brookfield. Sincerely, General Manager
Nice place to stay. Reasonable rate BBQ grill nice touch
Business response:
Thanks for the wonderful review. We are delighted to all went great during your stay and that you were impressed with all our offerings. It was a pleasure having you as our guest at Extended Stay America - Milwaukee - Brookfield, and we look forward to welcoming you again soon. Sincerely, General Manager
Good hotel but need clean room little better. Make sure thing work inside room
Business response:
Thank you for choosing to stay at Extended Stay America - Milwaukee - Brookfield and for sharing your review. We are glad to know you liked our hotel and that your visit with us was comfortable. We appreciate your observation and have shared your comments with my team members. We hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Milwaukee - Brookfield
How is Extended Stay America - Milwaukee - Brookfield rated?
Extended Stay America - Milwaukee - Brookfield has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Milwaukee - Brookfield open?
Extended Stay America - Milwaukee - Brookfield is open now. It will close tomorrow at 12:00 a.m.