Extended Stay America - Minneapolis - Airport - Eagan - North

Business response:

Thanks 

Business response:

thanks 

Business response:

thanks 

Business response:

James, thank you for being our guest at Extended Stay America. We are pleased overall you enjoyed your stay. Your concern regarding the bed will be shared with our team. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you liked your comfortable bed and the shower in your room. However, we're sorry for the smell you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the odor. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for your disappointment with the in-room amenities. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

Thanks 

Business response:

We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.