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Extended Stay America - Minneapolis - Airport - Eagan - North
- Hotels
- Eagan, MN
About this business
Location details
3015 Denmark Ave., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was clean and the price was right A
Business response:
Dear Guest, We appreciate your feedback regarding your recent experience at our property. While the rating provided does not fully align with your kind remarks, we are delighted to know that you found our facility well-maintained. We look forward to welcoming you back on your future travels to the city. Thank you once again for sharing your insights. Sincerely, Hotel Management
Horrible Room was not fit to have guest stay in. Floor sloped. Only one eye on stovetop worked. Countertop in kitchen area literally was falling apart.
Business response:
DearStacey, We were disappointed to receive your feedback regarding your recent stay at our hotel. Please accept our sincere apologies, as it is never our intention to disappoint our guests. We value your input and are committed to implementing the necessary improvements to enhance our service quality. We would be grateful for the opportunity to host you again and to provide you with the exceptional experience that you rightfully deserve.Sincerely,Hotel Management
Sink and tub had stains in them . Pretty weathered hotel.
Business response:
Dear Julie, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. Your concerns are important to us, and we want to ensure every guest has a positive experience. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management
Dirty carpet garbage in the room under bed. bed not clean. Suppose to have free breakfast but thers no food. Just coffee. The whole Building are dirty carpet elevator lobby whollways smells oders. Im not recommended this pleace to anyone, Im not coming this place at all bad experience. Westing money. Not worth it.
Business response:
Dear Mela, Thank you for choosing to stay with us during your recent visit to our area. We understand that the cleanliness of our accommodations plays a vital role in creating a pleasant stay for our guests, and we apologize for any inconvenience you may have experienced. We have already shared your feedback with our housekeeping team, and we are working to ensure that our guests have the best possible experience when they stay with us in the future. Thank you again for your feedback; it helps us improve our service and bett... read more
There was hair in tub and on bed in drawers. Had to get the plunger from the closet across the hall from my room plug my own toilet. No one came for housekeeping and had to go to front desk for toilet paper. Not happy
Business response:
Dear Lindsay, We appreciate your feedback and would like to extend our sincere apologies for not meeting your expectations during your stay with us. As a team, we strive to provide exceptional hospitality to all of our guests, and regrettably, we fell short in your case. Your feedback is highly valued, and we will utilize it to improve our services moving forward. We hope to regain your trust and provide you with the superior experience that you deserve.Sincerely,Hotel Management
Kitchen sink had a drip that wouldn't stop. The carpet was moist and sticky. Our feets were constantly dirty from it. Cant forget the dog hair on the carpet too. Dogs barking in the middle of the night, which constantly woke us up. Our hall way smelled like weed the whole stay.
Business response:
Dear Tou, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Manage... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - North
How is Extended Stay America - Minneapolis - Airport - Eagan - North rated?
Extended Stay America - Minneapolis - Airport - Eagan - North has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - North open?
Extended Stay America - Minneapolis - Airport - Eagan - North is open now. It will close tomorrow at 12:00 a.m.