Extended Stay America - Minneapolis - Maple Grove

Anonymous 

on Expedia

6 years ago

Would not recommend The hotel smells like stale cigarette smoke, common areas are not clean, unfriendly staff, and I felt very unsafe here. 

Anonymous 

on Expedia

6 years ago

The staff is not very friendly, the grounds were dirty and the trash room was overflowing at one point that the garbage was piling into the hallway. Although this may look like a nice hotel and quiet location, the property has police monitoring the parking lots on a regular basis. 

Anonymous 

on Expedia

6 years ago

This was absolutely the worst service I ever recieved. I waited at this hotel for an hour and no one came to help me or check me in. I called their other location and told me to try and wait it out... but for OVER AN HOUR? With no service. I’ll never waste my money here again. 

Anonymous 

on Expedia

6 years ago

the bed had hair in it candy under the bed no tv remote 

Anonymous 

on Expedia

6 years ago

It was a dirty motel. There were dirty washcloths in the elevator, the room was grungy, the bed was terrible, and the morning staff was rude. Won't be coming back. 

LC 

on Expedia

6 years ago

They say that a "breakfast is included" in their listing on Expedia. In actuality, it is a small coffee bar, with some granola bars and some oatmeal packets. If you want the oatmeal, you have to use the Keurig on the coffee bar, to heat up water IN one of the paper coffee cups, then pour the oatmeal into it. What a joke! 

Anonymous 

on Expedia

6 years ago

Disappointed Broken bathroom handle, dripping kitchen sink, smoke filled building that is advertised as non smoking, rarely anyone at front desk, grab and go breakfast was granola bars and coffee (advertised as muffins) stained carpet, bathtub barely drained