Extended Stay America - Minneapolis - Maple Grove

Anonymous 

on Expedia

8 years ago

Gross!! We did not stay too GROSS! They did not even have the correct room for us. 

Anonymous 

on Expedia

8 years ago

Do not plan on staying there again Dirtiest place we ever stayed. Only good thing is location and Kim at front desk was always courteous and polite. 

JPFLYONE 

on Expedia

8 years ago

Worst Experience in years of Travel Hotel is a motel and a poorly ran place.The room reserved was a queen bed.I'm 6'6" tall and told on arrival they were sold out all I could have was a DOUBLE bed,yikes.The point of a reservation is to acquire what you need,not take what they have left over in there best interest.The walk in desk clerk was rude and basically told me to take it or leave it she was sold out and that's it.I stay some where close to 30 nights a year for business in hotels,this place is the pits.I'm sorry to say ... read more

William 

on Expedia

8 years ago

Found out the Extened Stays overbook their rooms. What an interesting two days. First night got in late and almost didn't get a room, was told the next late reservation wasn't going to get a room, was glad it wasn't me! Didn't get the original room I had reserved, instead got a double handicap room. Then the next morning I talked to the front desk and they didn't have anyone listed in my room. Got that fixed. Then when I got back later that night and went into the room, found it has not been cleaned. Then next morning we had... read more

Tyler 

on Expedia

8 years ago

Terrible It was miserable. The only way I could stand to be in the room was to plug my nose the whole time. 

Courtney 

on Expedia

8 years ago

It smells. There was no breakfast as advertised. There were loud noises and it was hard to sleep. Noises in the hallway from other guests and with the pipes or refrigerator. 

Jen 

on Expedia

8 years ago

This hotel's bedding was disgusting I found out once I arrived late and had started unpacking that the bedding had hair on it and stains on the bedding comforter. I was grossed out- I ended up laying towels on the bedding and not removing any of my items out of my suitcase. I left right away in the morning. 

John 

on Expedia

8 years ago

The building was dirty and it smelled. 

tracy 

on Expedia

8 years ago

Avoid at all costs I have stayed at residence properties in the past and had good experiences, so I thought this tip would end the same, I thought wrong. Check in was painless and the front desk staff was nice enough, but when I got to my non-smoking room and opened the door it smelled horribly like smoke and both windows were open. I called to confirm that I had a non smoking room and the hotel switched me to another room. When I walked into the second room I noticed that the remote was on the bed and as I moved further int... read more