Extended Stay America - Minneapolis - Maple Grove

Laurie 

on Expedia

7 years ago

Bad stay Elevator was always dirty. Very noisy 

chip 

on Expedia

7 years ago

not clean room or responsive staff. not again.. 

Caryn 

on Expedia

7 years ago

Staff not friendly; hottel needs updating; room was okay, but hallway, elevator, coffee are in morning not well kept 

Cassandra 

on Expedia

7 years ago

Wouldn't recommend We booked a 2 double room for 2 adults. When we arrived they said they didn't have any available and they did a room split. We ended up with 2 rooms across the hall from each other. The one room was facing the interstate and extremely loud. Not sure how anyone slept in there. The grout in the tub was dirty. The hall smelled. One of us slept in the recliner and the other on the bed in 1 room. the air conditioner didn't work well and the room was hot. There was no coffee pot in the room and you have to ask f... read more

shawnte 

on Expedia

7 years ago

So so stay The room that I requested another guest extended their stay the day of check-in they called and said my room was not going to be available I told them that it was my birthday and I needed to work something out because people were meeting me out there 

Jess 

on Expedia

8 years ago

Could have been worse.. The location was nice, but there was a few things I did not like. First off the cleanliness of the bathroom wasn't that great. We found a few long black hairs in our tub (neither my husband or I have long black hair). We stayed 3 nights and were not allowed any maid services. We had to go downstairs and ask for clean towels and they told us we had to bring our dirty towels downstairs to trade for clean ones.. Making the bed myself was ok..but not something I wanted to do on vacation either. Other t... read more

Anonymous 

on Expedia

8 years ago

Horrible Left after 4 hours. Atmosphere was horrible, rooms were horrible, bed was hard, bathroom was dirty, air conditioning unit could not keep cool, and TV could not get a clear picture. Hotel staff had 3 year old running around unattended. When the sun went down the parking lot became a party zone. I did not feel safe at all. I packed my things and left. 

A 

on Expedia

8 years ago

My phone was stolen by a guest who was obviously high as a kite on drugs... outside there were day workers hanging around, folks looking to score drugs, the night staff was dressed in sweatpants, a tshirt, and slippers... just a gross, unsettling feeling being at this hotel.