Extended Stay America - Minneapolis - Woodbury

Robert 

on Expedia

2 months ago

Not well taken care of 

Sharon 

on Expedia

3 months ago

AWFUL It was terrible. First I was sent to another hotel. Another Extended Stay. It was dirty. No conviences in the room like a coffee pot etc. It said to request them from the front desk. Everytime we went to the desk...NO ONE was around. Will not stay there again 

Katherine 

on Expedia

3 months ago

I booked a week in advance. I got a call the day-of check in stating they were full and did not have a room for us any more. When I phoned the hotel back to inquire, they said the manager said to disregard and there would be a room when we arrived. I notified of a late check-in potential of midnight. When we were given room keys, the door turned green but wouldn’t open. Eventually it did, and there were other occupants already in the room. I was not given a call from the manager to discuss. 

Paul 

on Expedia

3 months ago

Was disgusting. Dead spider, dirty sheet, bad shower. 

Mark 

on Expedia

4 months ago

gross Holy crap! The room wasn't ready at 9:30 pm when we arrived. After they made it "ready" it wasn't even remotely clean. I am not sure they own a vacuum. 

Donna 

on Expedia

4 months ago

First room we were given smelled of pot really bad. It was bad! Called front desk and they switched us to another room which was fine. The complimentary Breakfast consisted of just 3 prepackaged muffins. And they ran out of coffee by at 7:30. 

Trish 

on Expedia

5 months ago

We checked in and went to the room and were surprised to see the condition of the room. There was mold in the bathroom and the smoke alarm was wrapped in a plastic bag in the ceiling. I went to the front desk and mentioned the issues. We left, but fortunately we were able to get a refund. 

Jeremy 

on Expedia

5 months ago

Swing and a miss Went because they had free breakfast. No shuttle service to/from nearest transportation makes for a 1hr 20min walk from the gold line. Showed up and was informed I had the last clean room because of staffing issues. Only 3 of 7 rooms required to fulfill reservations for the day got cleaned that day so 4 people had to get called after I showed up to be informed about not having a room. Despite their admission of being short staffed when I inquired about if they were hiring I was told no. Odd Fast forward to t... read more

marcos 

on Expedia

5 months ago

no hot water had no hot water for days