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Extended Stay America - Minneapolis - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
10020 Hudson Rd., Woodbury, MN, 55129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Burner was out request a different room but nothing was available. No pillow asked for it but didn’t have it
Business response:
Dear Vang, We sincerely apologize for the inconvenience you faced with the burner and pillow request. We understand how important these amenities are for a comfortable stay, and we're sorry we couldn't accommodate your requests during your visit. Your experience is important to us, and we will address these issues to ensure future stays are more enjoyable. We appreciate your understanding and hope to welcome you back soon for an improved experience. Sincerely,Hotel Management
Convenient location. Front desk staff were great for check-in/check-out. No problems with the room itself. Sadly, they suffer a lack of proper security. My stay wasn’t good after twice being forced out into the parking lot. 1st time late at night after a man showed up looking for a woman no longer at the hotel. He decided to pull the fire alarm & was outside roaming the grounds when police arrived. The next day I’m put out in the parking lot again for the same fire alarm pull nonsense. No thanks.
Business response:
Dear Stacey, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we regret to learn that we could not make that happen for you, and we apologize for the concerns you had about a specific individual outside our hotel. We assure you that we have security on our property around the clock for the safety of all of our guests. Rest assured that we will thoroughly examine the matter you brought up. Your comfort and ... read more
Frequently asked questions about Extended Stay America - Minneapolis - Woodbury
How is Extended Stay America - Minneapolis - Woodbury rated?
Extended Stay America - Minneapolis - Woodbury has a 3.2 star rating with 1,474 reviews.
When is Extended Stay America - Minneapolis - Woodbury open?
Extended Stay America - Minneapolis - Woodbury is open now. It will close tomorrow at 12:00 a.m.