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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs a pool, too many commercial vehicles parked on site. Breakfast hours need to be longer.
Business response:
Thank you for taking the time to leave feedback. We are sorry to learn we failed to meet some of your expectations. We also appreciate you letting us know about your concerns as they help us improve our future guest experience. Thank you once more for being our guest, and we hope to have another opportunity to welcome you back the next time you are in our area. Sincerely, Hotel Management
The room was amazing. However the bouncing on the floor above kept me from sleeping. Maybe the ceiling should have been more soundproof. The breakfast coffee bar was just about that. Reception was friendly.
Business response:
Patricia, thank you for your review of your recent stay at Extended Stay America. We are glad your overall stay was satisfactory, and you liked our friendly staff. However, we are sorry your sleep was disturbed by the other guests and the inconvenience it caused. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Made a reservation for 2 beds and was told on arrival that there were no more room with 2 beds. After pushing at the front desk that we booked a double room, suddenly a double room was available. No extra blankets, heat made the room smell burnt and bitter, no one to help at the front desk at night, banging doors all night long, shampoo was half used when we arrived, and there were barking dogs in the room next door. Room was clean and comfortable but would never stay here again. Would not recommend.
Business response:
Nina, thank you for your feedback. We are sorry for the reservation issues you encountered at the time of check-in and the inconvenience it caused. Your feedback will be shared with our front desk team to ensure they are more diligent going forward. We also apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience it caused. We are working with our housekeeping and maintenance department for review and action. We also regret the disturbance you had due to dog barking. W... read more
Staff was very helpful; when my CO detector started chirping in the night, they sent someone up to replace the battery within 5 minutes.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to read your comments about the excellent service you received from our staff and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
We accidentally book a smoking room for the same day. The room and floor smelled like cigarette. Because it was book on the same day, they did not have any non smoking room available.
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 4.2 star rating with 941 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.