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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Love this hotel hotel people are nice and friendly always there to help you
Business response:
Mellisa, we appreciate your loyalty towards Extended Stay America and the wonderful feedback about your experience here. It is such a delight to know you had an excellent stay with us and that you were awed by our spectacular hospitality. Your compliments are shared with our team. On behalf of everyone here, we invite you to stay here. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We originally booked a king size room, on arrival we were told that they were overbooked for that type. The desk clerk told us that we would have a double queen room for the same price. When we got to the room I quickly change for bed and realized that the beds were not queen size, they were full sized. The following morning, a new desk clerk asked how our stay was and I explained my disappointment in the room, he immediately perked up, offered us a 30% discount and sent us happily on our way.
Business response:
Thomas, thank you for being our guest at Extended Stay America. We're sorry for the reservation issues you experienced while you were here, but we're glad to know our front desk associate attentively handled the problem to your satisfaction. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Stove was a little rusty. Some cigarette burn marks on the rug
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had in your room. We have asked our housekeeping team to do the needful and rectify the problem you mentioned. We hope this did not overshadow your otherwise positive experience, and we look forward to seeing you again soon. Sincerely, Hotel Management
Rooms were large. Kitchen are was very clean but bare bones. However the staff will supply you with whatever you need.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted you loved your well-appointed room, but we're sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Improved! I have stayed at this location multiple times, and I find that there have been some positive changes made. Stayed in a handicapped room (I’m not handicapped) and it would be helpful to have some counter space in the bathroom for personal items
Business response:
Sallie, thank you for returning to Extended Stay America. We're glad to know overall you had a pleasant time with us. Reviews like yours help us improve our service and facilities, and we will use them to provide our guests with an enjoyable stay every time. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Info Plutôt un appartement hôtel
Business response:
Norbert, thank you for sharing your experience. We are pleased to know you had an overall pleasant time with us and hope to welcome you back in the future for an even better experience. Sincerely, Hotel Management
Would have preferred to go elsewhere. Room was clean. The which is called a queen was actually a double. The pillows were extremely flat. There were no glasses or cups of any kind to brush your teeth.
Business response:
Janet, thank you for taking the time to share your feedback. We are pleased to know you liked your room, but we are sorry as you were unaware of our dishware policy. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope to welcome you back in the future for an even better experience. Sincerely, Hotel Management
Business response:
Kristine, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 4.2 star rating with 891 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.