This profile has been claimed by the business owner or representative.
Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed there during hurricane sandy. Always loved this place when we lived in budd lake
Business response:
Colleen, we love having guests return to stay with us again and again. We are glad to read that we were able to turn your difficult situation. Nothing pleases us more than to know that we have provided everything necessary for you to have a wonderful stay. Thank you for making us your "home away from home" in the area. We look forward to hosting you again under better circumstances. Sincerely, Hotel Management
I asked the guy at front desk a question about card on file and it seemed that bothered him. So I just felt I shouldn’t ask for anything , my room smelled like smoke initially and even 4 hours later when I left and came back after going to store. It was ok just needed it for the night to get some sleep.
Business response:
Darwin, thank you for your review. We are sorry for the inconvenience you had at check-in. We will bring your concerns to the attention of our front desk staff as we continuously strive to improve. We are also sorry for the smoke smell you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
People live
Business response:
Deborah, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
The cigarette like smoke smell was very strong as soon as you enter the building and was the same in the room. The smoke detectors in the room blink so brightly it’s disturbing to the closed eye..the place needs a remodel very much!
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.