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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was very helpful; when my CO detector started chirping in the night, they sent someone up to replace the battery within 5 minutes.
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to read your comments about the excellent service you received from our staff and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
We accidentally book a smoking room for the same day. The room and floor smelled like cigarette. Because it was book on the same day, they did not have any non smoking room available.
So so. :/ They say that do have breakfast included, instead it’s just granola bars and coffee cups and the entrance.
Business response:
Roberto, thank you for your review. We apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. We will make note of your feedback as we plan our breakfast offerings. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
My stay was great, my only gripe is I could have gotten the same room over 20.00 cheaper just walking thru the door than thru Hotels.
Front desk clerk was nice/accommodating. Property was super dated; hair dryer had been taken out of my room.....had to ask for a replacement. It was clean, however.
Business response:
Thank you for being our guest. We are pleased to know you liked our front desk associate, but we are sorry our hotel did not meet your expectations and regret you were unaware of our in-room amenities. Please know, our in-suite amenities such as blow dryers and other items are kept at the front desk and are complimentary. We value your observations and hope to welcome you back in the future. Sincerely, Hotel Management
The front desk gentleman was wonderful. The room, had a bad odor. Like stale air...which didn’t help much even after we put the a/c on. Kinda smelled like a wet dog
Business response:
Angeline, thank you for staying at our hotel. We are pleased to know you liked our associates, but we are sorry for the odor you encountered. We have shared your feedback with the housekeeping team to be more diligent in their efforts going forward so that we can improve our service going ahead. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
The night clerk, Roosevelt, was patient & welcoming . I was so thankful to see a friendly face after a long day of travel. Thank you Roosevelt for making such a difference in my day!! You're really good at what you do.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff member Roosevelt, and how he exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.