Extended Stay America - Mt. Olive - Budd Lake

Business response:

Rose, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the issue you had with the smoke alarm. We have shared your feedback with our maintenance team to check and fix it. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us. Although it is delightful to know you were pleased with our location, we’re sorry for not meeting your expectations when it came to our grab-and-go breakfast. We assure you that we will share your feedback with our Brand Leaders so that they can use it while implementing the new breakfast offerings. We hope to have the opportunity to make a much better impression on a future visit. Sincerely, Hotel Management 

Business response:

Angel, thank you for staying at Extended Stay America. We are delighted you had a wonderful time here. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Alex, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Tammy, all of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Nicola, thank you for evaluating your stay. We apologize for not meeting your expectations and regret the inconvenience caused. Your comments in regard to updating our property have been shared with the management and have taken a note of it. We hope to have the opportunity of having you visit again. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay. We apologize for not meeting your expectations and regret the inconvenience caused. Your comments in regard to updating our property have been shared with the management and have taken a note of it. We hope to have the opportunity of having you visit again. Sincerely, Hotel Management 

Business response:

David, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management