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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Odd policies No housekeeping if you do stay less than a week. Breakfast: what I would expect camping in the woods.
Business response:
Thank you for taking time to evaluate your stay. We are happy you liked our location, but we are sorry that you were unhappy with our hotel policies. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Peter, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Allergies Since this hotel is dog friendly, I unfortunately had allergies and had to check out after first nights stay. However staff was very accommodating. Let me find another hotel and move my stuff out and refunded the rest of the week. Kitchen was very small (2 burners and one was rusted and burned). Didn't expect to cook.
Business response:
Thank you for your visit. We sincerely apologize for the inconvenience you experienced due to our pet-friendly feature. On a positive note, we are pleased you liked our courteous associates. We appreciate you being our guest. Sincerely, Hotel Management
Business response:
Peter, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, Hotel Management
Business response:
Paulina, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
It was OK. It was satisfactory. No one at the desk for 15 minutes during check out.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know your stay with us was comfortable. That being said, I am sorry for the inconvenience you experienced at the time of check-out and have shared your review with my team for better improvements. We hope this didn’t overshadow your otherwise great visit and that you will choose us again in the future. Sincerely, General Manager
A nice surprise. After being evacuated from Florida the staff made extra accommodations for some folks that we elderly and always asked if they could help. Tom was amazing.
Business response:
Thank you for sharing your experience at Extended Stay America. We are delighted to read you loved the service provided by our courteous associates, especially by Tom and that you thoroughly enjoyed your time here. Your compliments will be shared. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Good for what I needed. Room was clean, elevator had a funky odor. Tried to check in at 6:15 pm and had to wait 10 minutes for front desk person to show up. No sign or anything saying "be right back".
Business response:
Brian, thank you for choosing to stay with us. We are pleased you had an overall nice visit and liked the cleanliness of your room. However, we are sorry for the wait time issues you had at the front desk and regret the inconvenience it caused. We take these comments very seriously and use them for learning and training purposes with our front desk staff. We hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 4.2 star rating with 891 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.