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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk service was awesome. The person that day was great and super helpful. That is where the good part ends. The location is tired and appears to be used as temporary housing. The room was tired and in rough shape. I could see that an attempt was made to clean the room, as best as could be done. The body odor smell was overpowering. The furniture was worn out, the tv an afterthought. Just not good. We immediately left, less than 5 minutes in the room. Pictures are very misleading as this might have been at a better... read more
Business response:
Dear Amery, We sincerely apologize for the inconvenience and discomfort you experienced during your stay. What you’ve described is not the level of service we aim to provide, and we deeply regret that we did not meet your expectations. Your feedback regarding room cleanliness and service availability has been shared with our management team for immediate review. We take these concerns seriously and are committed to making the necessary improvements to ensure a better experience for all our guests. Considering our helpful tea... read more
There is strange
Business response:
Dear Jianhui, We are sorry to hear that you encountered something strange during your visit and that this affected your overall experience. Please know that your comfort and peace of mind are very important to us, and we would greatly appreciate more details so we can investigate and address the matter properly. Your feedback helps us improve and ensure a better experience for all guests. We value your input and hope you will consider giving us another opportunity to serve you. Sincerely, Hotel Management
A sign at the front desk said all employees wear panic buttons and the manager checking guests in was behind a thick plexiglass. 4 police cars were present, removing a couple for spousal dispute, while also asking management to identify a room card of someone who had just committed a crime. Dogs barked from behind several room doors. Had reserved a room with cooking facilities - had to request dishes, utensils, pots and pans from the front desk and carry them in bus tubs up to the room. The room was dirty: took a filthy chai... read more
OK for a stopover Staff were friendly. Room had clearly been cleaned but just had a bit of a grotty/old feel to it. Occasional smell of smoke, maybe from neighbouring rooms. We were only there for one night, so it was fine for that.
Door key did not work
Dirty! Gunk around bottom of bathroom sink faucets. Carpet dirty. Visible strands of dust hanging from lamp shades. Free Breakfast? Only if you consider coffee (no decaf available!), hot water and packages of oatmeal a breakfast. No eggs. No Juice. No muffins. No yogurt. Claim of free breakfast is a complete rip-off. Place looked like it had been built in 1990 and never upgraded. Anybody who rates this place as more than 3 out of 10 is packing the reviews! Staff was helpful and I have no complaints about them.
Room was dirty and smelled like dog pee
Concerns with Hotel Conditions and Air Quality This hotel lacks proper airflow and ventilation, resulting in a consistently humid environment. The air smells strongly of cigarettes, poorly masked by air freshener. Additionally, there is visible mold on the hallway ceiling. Overall, the conditions are unacceptable for a comfortable or safe stay.
The room smelled bad
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.