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Extended Stay America - Mt. Olive - Budd Lake
- Hotels
- Budd Lake, NJ
About this business
Location details
71 International Dr. S., Budd Lake, NJ, 07828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not appropriate for in and out guests
Business response:
Dear VERONICA,We sincerely apologize for yournegative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Allow us to review your case with the team and ensure what steps we can take as we move ahead. Please give us another chance so we can leave a much better impression on your next visit.Sincerely,Hotel Management
The prices has become way too high for the quality of the rooms staff and doesn't seem accurate for the rooms. No amenities except great grab N' Go breakfast. The breakfast is delicious with their breakfast. Tried getting linens cleaned but they charge You after 7 hours and no housekeeping you had to pay for after 7 Days possibly. They tried double charges and sh my
Business response:
Dear Mal, We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management
I do not complain at all never bad reviews.The prices of the rooms used to be affordable but now it is over $150/ night. Got Very sick with Pink Eye and dust mites scabies bites from the lack of housekeeping or laundry. I had to go to work.
Business response:
Dear Mal, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The room was terrible and dirty I canceled my stay and went to a different hotel
Business response:
Dear charles, Please accept our sincerest apologies for our hotel not meeting your expectations. We are disappointed to know you had to leave us sooner than expected. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
I made reservations for a queen size bed and it felt like a full size bed. Very small
Business response:
Dear Randy, Thank you for sharing your feedback. We apologize that the requested room type was unavailable, and we regret any frustration and inconvenience caused. We do everything possible to honor requests; however, depending on our occupancy, it is only sometimes possible. Further, we are sorry that the room had issues and that you were uncomfortable. Your remarks will be discussed and shared with the team so that we can take action. Our front desk is always available to help you. We are very grateful for your patience. W... read more
Frequently asked questions about Extended Stay America - Mt. Olive - Budd Lake
How is Extended Stay America - Mt. Olive - Budd Lake rated?
Extended Stay America - Mt. Olive - Budd Lake has a 3.4 star rating with 1,670 reviews.
When is Extended Stay America - Mt. Olive - Budd Lake open?
Extended Stay America - Mt. Olive - Budd Lake is open now. It will close tomorrow at 12:00 a.m.