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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
727 McGavock Pike, Nashville, TN, 37214, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
They gave us a room that is never used except upon last resort. What's the point of having a reservation. Noisy. Noisy, noisy. They didn't even tell us they had coffee in their tiny lobby in the morning. Even after asking for coffee pot. Clean rooms.
Business response:
Debbie, thank you for being our guest. We apologize for your disappointment with your room and for the noise you experienced. We know such issues can have a significant impact on a guest's experience, and we will be sure to take care of it on your next visit. We will also ensure our front desk staff clearly communicates our services to all guests going forward. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The cleanliness and the friendliness of the staff..
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Smoke from outside/other room easily comes into room.
Business response:
Thank you for your review. We are pleased overall you enjoyed your stay, but regret any inconvenience you had due to smoke coming from outside. We appreciate your feedback and hope to have another chance to provide you with a better experience. Sincerely, Hotel Management
Good location for Lyft! No issues with check in, helpful customer service.Good location for Lyft rides. Arrived within 2-3 min after first contact on app.
Business response:
Irma, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our outstanding location and our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Clean and comfort for less money
Business response:
Irma, we are pleased to know how much you appreciated our excellent accommodations and the reasonable prices we offer. Thank you again for taking the time to tell us about your stay. We hope to welcome you back to Extended Stay America soon! Sincerely, Hotel Management
Thr location was great. Thr vathroom light was connected to the vent and was too loud
Business response:
Thank you for being our guest at Extended Stay America. We are glad you had a nice time with us and that you enjoyed our ideal location. However, we regret the maintenance issue you encountered. We appreciate your feedback and hope to see you again for a perfect stay. Sincerely, Hotel Management
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,178 reviews.
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.