This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in snafoo. Computers were down in Check-in, so they made those of us checking in wait till after 6pm; so I missed a meeting so I could make sure I had a room. But, then they still did not have computers fixed & did a “manual” (paper) checkin & could have done that earlier; so I did not have to miss my meeting. People were nice, but this check in mess up REALY messed up my needs while in Nashville.
Business response:
Daniel, thank you for being our guest. We are sorry for the inconvenience caused at the time of check-in and regret you were unable to attend a meeting. We have taken note of your comments and have shared it with the front desk team to tackle this situation in a better way going forward. On a positive note, we are pleased you liked our associates. We appreciate your feedback and hope to welcome you back in the future for a much better stay. Sincerely, Hotel Management
Lots of bugs found their way into the room. Needs pest control and to seal the door better.
Business response:
We are sorry for how uncomfortable you felt in your room due to the insects and cannot apologize enough for the inconvenience this caused to you. Your frustrations are understood, and please be assured that as a precaution, our pest control provider has serviced the hotel. We have also instructed our maintenance team to inspect the door and do the repairs. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
the water in the bathtub didn't drain fast enough and they ran out of breakfast muffins
Business response:
Stewart, thank you for choosing the Extended Stay America for your stay. We are sorry that the bathtub was not draining properly. We have shared your concern with our maintenance team. We hope other than this visit was pleasant and that you will choose us again. We look forward to welcoming you back so you can take advantage of everything we have to offer. Sincerely, Hotel Management
Staff was courteous, attentive and resourceful. We had a nice and peaceful stay and enjoy every visit knowing that we are valued customers.
Business response:
Thank you very much for your consistent support of Extended Stay America. We were delighted to learn that you are a regular guest and appreciate you taking the time to share your perspective with other travelers. We are very proud of our associates as they strive to go above and beyond for each of our guests, and we thank you for recognizing their efforts. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Good overall value. You get a clean comfortable room at a low price near the airport and free parking. Good value.
Business response:
It was our pleasure to accommodate you at Extended Stay America. We are delighted to know you liked the value we offer and appreciate your kind comments about our ideal location, and clean accommodations! We look forward to sharing your compliments with our staff! Thanks again, and we hope you will visit us the next time your travels bring you to this area. Sincerely, Hotel Management
The king bed was very comfortable- best I've found, and i stay in 4 to 5 hotels per year. Our king suite had 2 full bathrooms. It had a kitchenette. You have to ask for dishes, pots and pans, etc., and some appliances may cost or have a deposit. Bring your own dish soap and paper towels. You have to pay for good wifi, (crappy wifi is free) but the paid wifi seemed to be really good. Neither of the bathroom doors latch- i used a folded cloth in the space to wedge one shut- you shouldn't have to do that. The staff was friendly... read more
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you had an overall pleasant stay, liked our friendly staff and comfortable suite. However, we regret your disappointment with our kitchenware policy and with some of our amenities. We do appreciate your observations and concerns, and we have taken note of both. We hope to see you again soon o your next trip this way. Sincerely, Hotel Management
Location of property to airport. It was real easy and quick to make my flight on time
Business response:
Thank you for evaluating your stay online. We are glad you found our location convenient for your plans and that you had a pleasant stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,151 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.