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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We had ants in the bathroom & kitchen area. Only 2 pillows for a queen bed but staff have us more. Had to go to the desk again for a hair dryer. No paper towels in the room. Microwave was dirty. Only breakfast was coffee, prepackaged muffins, & granola bars. Not good for a diabetic or elderly person. Staff was very polite & welcoming.
Business response:
Libby, thank you for being our guest. Although you liked our courteous associates, we are sorry for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. It is disappointing to know our grab-and-go breakfast was not to your expectations. Your co... read more
Very clean and quiet. Staff was very friendly. The property was very well kept.
Business response:
Katina, thank you for the lovely review of the Extended Stay America. Our team strives to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. Your compliments will surely be shared with our team, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The only gripe I have is the fluctuations when it comes to the price and we should be awarded after so many days stay . One more thing, I’d love to live here until I get my own place but the monthly rates is outrageous! For the people who wanna stay here the price shouldn’t be no more than 1000.00 and that’s a lot . Other than that this is the coolest hotel I’ve had yet
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. Your comments have been noted. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
The staff was very friendly. It was a quiet room and I enjoyed the fact they spaced the guests out so we were not right next door to people.
Business response:
Jackie, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our cordial associates and enjoyed your comfortable suite. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management
The hotel is 6 minutes from Nashville international airport.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
the room I was in was infested with some type of black bugs all over the place. the sheets looked dirty and the television was way to small for a suite like that
Business response:
Thank you for choosing our hotel. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We have shared your feedback with the housekeeping team to be more in their efforts. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 3 star rating with 2,149 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.