This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the room I was in was infested with some type of black bugs all over the place. the sheets looked dirty and the television was way to small for a suite like that
Business response:
Thank you for choosing our hotel. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We have shared your feedback with the housekeeping team to be more in their efforts. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
The staff was very friendly. It was a quiet room and I enjoyed the fact they spaced the guests out so we were not right next door to people.
Business response:
Jackie, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our cordial associates and enjoyed your comfortable suite. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management
The hotel is 6 minutes from Nashville international airport.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff treats you like family! Great people! The location is quiet and located close to attractions.
Business response:
Vanessa, thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved our convenient location and courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Check in snafoo. Computers were down in Check-in, so they made those of us checking in wait till after 6pm; so I missed a meeting so I could make sure I had a room. But, then they still did not have computers fixed & did a “manual” (paper) checkin & could have done that earlier; so I did not have to miss my meeting. People were nice, but this check in mess up REALY messed up my needs while in Nashville.
Business response:
Daniel, thank you for being our guest. We are sorry for the inconvenience caused at the time of check-in and regret you were unable to attend a meeting. We have taken note of your comments and have shared it with the front desk team to tackle this situation in a better way going forward. On a positive note, we are pleased you liked our associates. We appreciate your feedback and hope to welcome you back in the future for a much better stay. Sincerely, Hotel Management
Lots of bugs found their way into the room. Needs pest control and to seal the door better.
Business response:
We are sorry for how uncomfortable you felt in your room due to the insects and cannot apologize enough for the inconvenience this caused to you. Your frustrations are understood, and please be assured that as a precaution, our pest control provider has serviced the hotel. We have also instructed our maintenance team to inspect the door and do the repairs. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
the water in the bathtub didn't drain fast enough and they ran out of breakfast muffins
Business response:
Stewart, thank you for choosing the Extended Stay America for your stay. We are sorry that the bathtub was not draining properly. We have shared your concern with our maintenance team. We hope other than this visit was pleasant and that you will choose us again. We look forward to welcoming you back so you can take advantage of everything we have to offer. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 4.2 star rating with 1,178 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.