Extended Stay America - Nashville - Airport - Music City

Business response:

Thank you for the review. We're glad that, overall, you had a pleasant stay and that you liked our location. However, we're sorry our complimentary breakfast was not up to your expectation. We value your feedback and will take it to heart. Thank you for being our guest. We hope you will make the same choice the next time you visit our area. Sincerely, Hotel Management 

Business response:

Jim, thank you for sharing your experience at Extended Stay America. We are glad to know you loved the convenience of our location close to the airport and were impressed with the comfort of your clean room. Thanks once more for allowing us to be of service, and we look forward to having the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Wesley, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Sheena, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management 

Business response:

Eldon, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management 

Business response:

Majid, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management 

Business response:

Eric, thank you for your review. We are pleased you enjoyed your overall stay with us but we apologize that you experienced few issues while here and regret if any inconvenience it caused. You are a valued guest, and we look forward to having another opportunity to welcome you back when in the area Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management 

Business response:

Jon, thanks for evaluating your stay. We are glad you had an overall pleasant visit and found us to be a good value. That beings said, we are sorry for the inconvenience you had while here. Your concerns will be shared with the respective teams in an effort to improve our service and facilities. Please know our housekeeping is done on a weekly basis to respect the privacy of our guests, we are happy to offer this service to you at a minimal fee. We hope you will consider giving us another opportunity so that we can provide y... read more