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Extended Stay America - Nashville - Franklin - Cool Springs

4.1
  • Hotels
  • Franklin, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

680 Bakers Bridge Ave., Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,065 reviews
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Matthew's profile image
Matthew 
6 years ago

Get what you pay for Oblivious the minimum is being done to maintain the buildings/property 

Business response:

Matthew, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Julie's profile image
6 years ago

Business response:

Julie, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Jerry's profile image
6 years ago

Nice stay for the price. Room was nice and clean. Main bed was comfortable but pullout bed was horrible, mattress needs to be replaced. Price for area was good so we chalked it up to you get what you pay for! 

Business response:

Jerry, thanks for the review of Extended Stay America. We are delighted to know you liked your well-maintained room and that we were able to meet your expectations at a great price. However, we regret the problems you experienced with the pullout bed in your suite. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Mark's profile image
6 years ago

Just so so We booked a few rooms to be close to the hospital for a family member having surgery. It was okay because we literally just needed to room to sleep and shower. 

Business response:

Mark, thank you for posting a review of your stay. We’re glad to know our location was ideal for your needs and that overall you had a pleasant time with us. However, we’re sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect visit. Sincerely, Hotel Management 

Demi's profile image
6 years ago

Good location, the coffee ran out before I got any in the last day :/ 

Business response:

Demi, thank you for choosing to stay at Extended Stay America. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Tommy's profile image
6 years ago

Business response:

Tommy, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. ​​​​​​​Sincerely, Hotel Management 

DeTrina's profile image
DeTrina 
6 years ago

Business response:

DeTrina, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Andrea's profile image
Andrea 
6 years ago

Business response:

Andrea,we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, ​​​​​​​Hotel Management 

Frequently asked questions about Extended Stay America - Nashville - Franklin - Cool Springs

How is Extended Stay America - Nashville - Franklin - Cool Springs rated?

Extended Stay America - Nashville - Franklin - Cool Springs has a 4.1 star rating with 1,065 reviews. 

When is Extended Stay America - Nashville - Franklin - Cool Springs open?

Extended Stay America - Nashville - Franklin - Cool Springs is closed now. It will open tomorrow at 9:00 a.m.